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Raksha Health Insurance TPA Complaints & Reviews

www.rakshatpa.com

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Updated: Feb 29, 2024

Complaints 235

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36

Unresolved

199

So far, so good. Raksha Health Insurance TPA is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Raksha Health Insurance TPA will keep up the work and continue to help more customers with their concerns even better 🤝

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Claim not settled since 40 days

Claim not settled till time

Claim put on hold due to requirement of documents

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Chandigarh tpa office for not settling claim of Sandeep Kumar Jyani pf 1359119

During Hospitalization Expenses not being covered

Claim put on hold due to requirement of documents

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Reimbursement pending for long time

Rejection of my claim with out asking any query

Claim amount not passed stating bills and receipts not attached, where each and every document is submitted in hard copy

Raksha Health Insurance TPA reviews & complaints page 10

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Website: www.rakshatpa.com

Member id :[protected]
Patient name : shashi jain
Claim no. [protected]
Date of admission : 4 august, 17
Date of discharge : 29 august, 17
Claim amount :26074
Firstly applied for cashless they had taken too much time due to which i have to take discharge. Now, i had sent the file for claim settlement to the faridabad office but still it’s showing under process...

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Address: Surat, Gujarat, 395001

Website: www.rakshatpa.com

I was admitted to care hospital, surat, doa - 27/9/2017, 10.18 am to dod - 28/9/2016, amt - rs 15128.00, i had submitted all the docments in orginal to raksha tpa mumbai office as well as in mail too, inspite of all documents provided to them, but still they are not relieving my payments.
Details mention below
Memberid *:* uic[protected]
policy no *:* [protected]p[protected]
policy period *:* 01/03/2016 to 28/02/2017br...

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Address: 400080

Sub: complaint against raksha tpa pvt. Ltd.
Ref: policy no: [protected]p[protected]
Member id: uic[protected]
Claim ref no.: [protected] (United india insurance co. Ltd.)

Greetings for the day,
My self mr. Mayur m. Darbar holding a family mediclaim insurance policy with united india insurance co. Ltd. Since 29/09/2000 to my 1st policy no.: 020100/48/037/010818/2000.

I was admitted...

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Address: 400066

Member id :[protected]
Policy no. 121800/48/2017/9900
Policy period : 15/12/2016 to 14/12/2017
Inssured name : dattatrya ghosalkar
Cliam in respect of : poorvank ghosalkar
Claim ref. No, [protected]
Claim amount 17, 132/-

Query of non settlement claim.
Hospital provide the printed bill with final settlement receipt but the detail of medicine was mention manually on supporting...

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Address: 380058

I am policy holder of new india assurance
Policy number:[protected]
Claimno: [protected]
Email address: [protected]@systra.com

Raksha tpa not clear my madicliam saying your surgery is unproven

But i had noticed that other tpa of new india assurance passed same type of surgery
So, question is why raksha tps denial for my claim
Pl see the attached documents as a proof....

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Address: Faridabad, Haryana, 110007

Website: www.rakshatpa.com

I am medically insured by raksha tpa pvt ltd.
Recently i got admitted in chhabra hospital panipat for 2 days for which i paid the total amount of rs. 18500.
When i filed for reimbursement, as thats is my right to claim the amount, the company is following the dealying tactics as they are continuously delaying the claim by asking one or the another document despite the fact that i myself submitted all the documents in original...

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Address: 208024

Non settlement of claim for the oriental insurance policy no - 222205/48/2017/3026 and claim no-[protected] for rs.40397 for claim type reimbursement
I have made regular correspondence through email and had submitted the bill on time but the company is not settling my claims
I visited many times at raksha tpa office at lucknow they are not issuing any orders in favour of me. The patient was discharged in 12 may 2017 but...

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Address: 713205

Respected sir,
This is inform to you that my mother mrs sabita dutta (Min no[protected] two ipd form was submitted at local durgapur branch, west bengal which claim no [protected] (Amount rs556) & [protected] (Amount rs2707). Local durgapur office said that your claim was processed & transfer your claim amount within 1 month. But sorry to say that claim amounts don't transfer till now. So, plz check my claim & trf amount as...

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Address: Faridabad, Haryana, 121003

Website: www.rakshatpa.com

Policy no.[protected], member i/d-t[protected]sailrkla & min no.-3610772
1. Pre hospitalisation:
Claim submitted along with due details in original receipts to rakshatpa, rourkela, odisha vide speed consignment no. Em[protected]in dt.27/02/2017 and has been received by them on 02/03/2017.
2. Post hospitalisation:
Claim submitted along with due details in original details to rakshatpa,
Rourkela, odisha vide speed...

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Address: Faridabad, Haryana

Website: www.rakshatpa.com

Reference:
Policy No.[protected], Member I/D-T[protected]SAILRKLA & MIN No.-3610772
1.Pre Hospitalisation:
Claim submitted along with due details in original receipts to RakshaTPA, Rourkela, Odisha vide speed consignment no.EM[protected]IN dt.27/02/2017 and has been received by them on 02/03/2017.
2.Post Hospitalisation:
Claim submitted along with due details in original receipts to RakshaTPA,
Rourkela,...

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Address: Sundargarh, Odisha, 769015

Website: www.rakshatpa.com

Reference:
Policy No.[protected], Member I/D-T[protected]SAILRKLA & MIN No.-3610772
1.Pre Hospitalisation:
Claim submitted along with due details in original receipts to RakshaTPA, Rourkela, Odisha vide speed consignment no.EM[protected]IN dt.27/02/2017 and has been received by them on 02/03/2017.
2.Post Hospitalisation:
Claim submitted along with due details in original receipts to RakshaTPA,
Rourkela,...

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Address: Pune, Maharashtra, 411045

Website: www.rakshatpa.com/Sail_Web/loginForSAIL.jsp

I am Ranjit Kumar Sinha, retired SAIL employee from Bokaro Steel Plant. My membership details below
Member ID T-[protected]SAILBKRO
Policy No – 52613304, Policy Period – 01APR2016 to 31MAR2017
My wife, Madhu Sinha, is suffering from sever Crohn’s since last decade. Her gastro consultant is Dr Harshal Gadhikar at Deenanath Mangeshkar Hospital, Pune since last 8 years.
She was administered Remicade multiple...

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Address: 400092

Website: www.apexhospitals.in

Deposit amount payment not received from the hospital. I have checked from the portal of raksha tpa, the cashless claim was passed on 12.03.2016 for our claim no.:[protected] but till date the hospital raksha tpa has not reimbursed us the amount.

On follow up with the customer care of raksha tpa on [protected] and [protected], they have no idea why the payment is not made.

As per the policy, within 45 day,...

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Address: Faridabad, Haryana, 121003

Website: www.rakshatpa.com

Sir
I hv taken a family floter health insurance plan from Raksha TPA c/o Escort Corporation Center. I hv file a re imburment claim for my policy but they are denied my claim due to unnecessary query. I hv replied all query but no response. Please guide me
NEERAJ Jain
Muzaffarnagar
[protected] Mobile...

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Address: 144001

Dear Neeraj,

As telephonic discuss with Heena ...Friday evening-19th Feb-(7:02PM) you assuring me due to coming Saturday & Monday insurance officer n holiday...Will 100% resolve your problem max Tuesday or Wednesday .Neeraj is following same .I have drop the SMS (Wednesday-Neeraj-10:40am & Heena 01:28 PM) both of you but problem remain same/no reply/no action.

Humble Regards,
I have no words...Pls chk...

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Address: Etah, Uttar Pradesh

Website: www.licindia.co.in

Sir, I am LIC OFFICER(AAO) posted at ETAH Branch OfficeE Salary Roll No-234267. I have Submitted all paper regarding MY WIFE, S Cliam to RAKSHAK TPA PVT LTDLucknow Through my DIVISIONAL OFFICE ALIGARH on 03.11.2015, Neither They are not settle my wife, s claim nor giving any answer. SOME BODY OF TPA LUCKNOW PERSON FIRST PAY RS.10000 THAN CLAIM WILL SETTLE.WHEN I TRIED TO TALK BY CELL PHONE ON 06.1.2016 TO LUCKNOW TPA, MR. RAKESH WHO...

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Address: Faridabad, Haryana, 201012

Website: raksha tpa

Member ID: O[protected]BCCLODEL Policy no: 211200/48/2016/652 Name :Kalapana sharma W/O Yashpal sharma TPA : Raksha TPA PVT LTD. C/O Escort Corporate centre. 15/5 mathura road faridabad 121003. [protected] Fax no- [protected] My wife Mrs. Kalpana Sharma was admitted to Pushpanjali Hospital Vaishali on 14/09/2015, when she was experiencing an acute pain in abdominal area. In the preliminary diagnose it was found that she is having...

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Address: New Delhi, Delhi

Website: www.rakshatpa.com

My father underwent coronary angioplasty on an emergency basis, and he was ready for discharge in two days. However, the claim procedure for cashless was inordinately delayed for more than 72 hours, as Raksha TPA Private Limited who was the third party handling my father's claim for oriental insurance company had no records with it of any of his policy details from his past. And Raksha instead wanted to back our claim with all the policy...

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Address: Mumbai City, Maharashtra

Summary: Raksha TPA needs to get its act together. Some key frustrating incidents: Asking for attested copies when originals have been submitted Lack of response even after requested documents are submitted multiple times Instead of clearly giving the decision on settlement, they are leading us on a wild goose chase and coming up with frivolous reasons and demands for additional documents. for details pls refer to the policy no and...

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Address: Faridabad, Haryana

reimbursement of mediclaim is becoming tedious job. we do take medi-claim to ease and make our life sorted but this is becoming really complicated process. Despite repeated requests on e-mail and in person to the tpa that we will not be able to submit death summary as if now(the reason for this has been already communicated to them) and my case already been closed by TPA.other document is already submitted to TPA. we have only been asked...

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