Submit a Complaint
Claimed

Policy Bazaar Complaints & Reviews

www.policybazaar.com
1.2
Updated: Feb 25, 2025
Complaints 1476
Resolved
354
Unresolved
1122
So far, so good. Policy Bazaar is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Policy Bazaar will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Policy Bazaar

Having problems with Policy Bazaar?

File a complaint and get it resolved by Policy Bazaar customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Insurance
Policy Bazaar

Recently resolved complaints

View all complaints

Most useful reviews

24
need to delete permanently my account from your data
27
Phone Calls
8
mental torcher

Featured stories

Policy refund amount issue
Proposal is not converted to policy after payment

Policy Bazaar reviews & complaints(1476)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Abhishek24081999
from Pune, Maharashtra
Feb 25, 2025
Report
Copy

Mis-selling of Health Insuarance

The agent who sold insurance told me the payment will be no cost EMI however when I got payment structure a hefty interest was added....
Helpful
Found this helpful?
Write a comment
Report
Copy
D
deepashreert
Feb 17, 2025
Report
Copy

Premiun paid through policy bazaar but didnt recieve the receipt

Premiun paid through policy bazaar but didnt recieve the receipt...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
vanguru
from Hyderabad, Telangana
Sep 27, 2024
Report
Copy

Personal accident insurance cover

ON 25.09.24, i have taken car insurance policy from HDFC ERGO by paying premium of 4852/- towards OWN DAMAGE PREMIUM and 378/- towards PERSOANAL ACCIDENT COVER premium from GO DIGIT INSURANCE.
I have received car insurance policy but not PAC from Go Digit nor any confirmation of having received PAC premium.
When i contacted both cos expressed helplessness by saying that i have to make the PAC premium to insurance company but...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
R
raj9025
from Pune, Maharashtra
Sep 18, 2024
Report
Copy

Baby addition in running health insurance

I raised concern to add baby in my health insurance bought by policy bazaar. After submission of proposal form they directly asked money to pay without any quotation/cost break up. I follow up for 2 weeks but didn’t received any response. In frustration I agree to do payment they immediately sent a payment link to my mail account. And for that I call 10 times in a row before they don’t care about my issue. After payment they again asking...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
sagar24680
from Mumbai, Maharashtra
Aug 26, 2024
Report
Copy

Car Insurance claim - company is not giving confirmation

[protected]C[protected]
car Policy o[censored]IIC taken through Policy Bazzar now both of them are not giving response. How to get payment done to garage so they can release my car....
Helpful
Found this helpful?
Write a comment
Report
Copy
P
pari7655
from Delhi, Delhi
Aug 17, 2024
Report
Copy

Harassed daily by Maninder singh 9560915928

I visited the Policy Bazar website a few days ago to look at some health insurance options.

Since then i have been harassed on call by Maninder singh [protected] from telemarketers from Policy Bazaar, calling everyday to force me to buy a policy. This conduct is abhorrent and might add, in violation of TRAI guidelines.

It looks like Maninder singh has a habit of speaking nonsense and providing wrong information...
Helpful
Found this helpful?
Write a comment
Report
Copy
L
lokeshm24
Jul 30, 2024
Report
Copy

Policy cancelled by still showing active

After purchasing the policy on 26th November 2023. They sent the policy via email and after 3 days sent me an email about cancellation request and refund automatically. I didn't request any cancellation and I wan't given any reason for cancellation either. Even after that they still kept showing me that the policy was active on my account and my policy was not cancelled.

When I went to claim then I got to know that the policy...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Shali30
from Chennai, Tamil Nadu
Jul 27, 2024
Report
Copy

Updated the correct reg number but gave wrong details

I had renewed a two wheeler insurance but the vehicle number, engine number & chassis number is incorrect but the owner name is correct. I had entered the correct vehicle number but it comes with a missing letter. Chassis number nor the engine number did not show when I was renewing. It directly went to payment.. only after payment it showed everything wrong. When I ask the executive they are suggesting no cancellation nor change requests...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
BahyakS
from Ernakulam, Kerala
Jul 12, 2024
Report
Copy

Irritating calls

I installed policy bazar application to check some information. I never agreed for any calls from anyone from policy bazar, after which I kept on receiving repeated calls from different landline numbers sometimes 3-4 times a day. I am not able to block these numbers because all of them are different numbers. I want to make a complaint about these repeated unnecessary calls I am receiving several times in a day. I spoke to the person and clearly...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Sushilkumar Mendhekar
Jun 30, 2024
Report
Copy

Payment done but policy not issued by Policy Bazaar since 26th Jun

Address: A503, Goldstone Maple Tree, Manikonda, Alkapuri
Website: twowheeler.policybazaar.com/?utm_source=yahoo_brand&utm_medium=cpc&utm_term=policybazaar&utm_campaign=PolicyBazaar00PolicyBazaar&msclkid=bd8af1ab9b48188e3abd972b45f1a6eb&utm_content=home_v11

I have made a payment to renew the 02-wheeler insurance policy of Vehicle No MH-31-DU-5788 but still policy new renew and even though after made a payment, I am getting continuously reminder from your side for further payment.

Same I checked in my savings account statement but it clearly showed payment was made to the policy bazaar but it did not fail.

Required evidence and mail already shared with policy Bazaar...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
pawanchandol03@gmail.com
May 28, 2024
May 28, 2024
This thread was updated on May 28, 2024
Report
Copy

Address: Kailakhan Parao Cantonment Tallital Nainital

I tried to renew my two wheeler insurance through United India Insurance Limited company and I have paid for it but my application could not be submitted and I am not able to see it in my policy bazar application. So I want either my insurance process to be completed or I get my money back.

Thanks,
Pawan Chandol
Policy Bazaar customer support has been notified about the posted complaint.
May 28, 2024
Updated by pawanchandol03@gmail.com I tried to renew my two wheeler insurance through United India Insurance Limited company and I have paid for it but my application could not be submitted and I am not able to see it in my policy bazar application. So I want either my insurance process to be completed or I get my money back.

Thanks,
Pawan Chandol
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Shash9599
    from Lucknow, Uttar Pradesh
    May 24, 2024
    Report
    Copy

    I visited policy bazar website a few months ago to look at some health insurance options.

    Since then i am being harassed daily by multiple calls from telemarketers from Policy Bazaar, calling everyday to force me to buy a policy. This conduct is absolutely abhorrent and might I add, in violation of TRAI guidelines.

    I have registered myself on DND list too but they still keep calling.

    Contact no. +91 [protected]
    Policy Bazaar customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      D
      DevangSin56
      from Ghaziabad, Uttar Pradesh
      May 16, 2024
      Report
      Copy

      poor service and communication for a request to change in policy

      Address: Plot No.119, Sector - 44, Gurgaon, Haryana – 122001 Call at: 0124-4218302
      Website: www.policybazaar.com

      I am writing to formally express my dissatisfaction with the service I received not only from Policy Bazaar (PB) but also from Max Life (ML) Insurance regarding my request to increase the sum assured for my ML Term insurance policy of Rs1 Cr, which I initiated all the way back in Aug 2023.

      At that time in Aug, I was told that the changes can only happen during the anniversary period i.e Feb/March so this year in Feb around...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      S
      steven.chettiar
      from Mumbai, Maharashtra
      May 6, 2024
      Report
      Copy

      HDFC ERGO policy number 2856206243737200000

      Address: Vikas Chsl, Vikas 1, 3rd Floor Room no 307, Above Green Dot Pharmacy, Mahakali Mandir Marg, Laxmi Nagar, Goregaon West
      Website: Policy bazaar

      Policy purchase from policy bazaar and emi was supposed to be debited from my credit card however my wife saving is used for emi however we have never given consent for the same sales person Rishi singh is not answering my calls and not reverting to any query...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      U
      Umeshtiwari989
      from Delhi, Delhi
      Mar 27, 2024
      Report
      Copy

      Complaint Regarding Non-Refund of Car Claim UK04 8054

      Address: Delhi

      I am writing to express my extreme frustration and disappointment with the handling of my car insurance claim by your company.

      My car was involved in an accident on December'23, and I promptly filed a claim with Policy Bazaar. However, to my dismay, the claim was rejected on the grounds of NCB and I was asked to pay the full amount to the garage. I complied with this request and submitted all required documents to Policy Bazaar...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      R
      rrrroyal1@gmail.com
      Mar 17, 2024
      Report
      Copy

      Harrashing by your customer care executives by calling every day

      This is bring to your notice that your customer care executives are harrashing me by calling all times regarding different types of policies and despite my denial they are forcing me to purchase their referred policy .
      I have strong objection against this and to tell you that not to repeat any more other wise i will force to take legal action against your company.
      Than you
      Sandip Roy...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      R
      Rauf Mujawar
      from Mumbai, Maharashtra
      Mar 6, 2024
      Report
      Copy

      HDFC Ergo car insurance policy

      I've purchased policy and amount also got deducted from account but policy I did not received also not received policy number or another intimation, my UPI transaction ID is[protected]
      Bank - ICICI...
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy
      P
      Poojag.rkj
      from Delhi, Delhi
      Mar 1, 2024
      Report
      Copy

      Cancellation of Proposal and issue of Refund of Premium

      I have booked a health policy for Star health insurance thru policy bazaar (proposal ID[protected], it is a case of porting the existing policy. On 20th Jan-24, I have paid the full amount as the policy bazaar agent (Amit Trivedi) advised me.

      On 30th-Jan-24, I have received a Email from Star health in which they confirmed the receipt of premium payment and generate the Customer Code No:AA[protected] and proposal no R.NO: R/161130/01/2024/812935br...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      R
      RemyaMR
      from Chennai, Tamil Nadu
      Feb 29, 2024
      Feb 29, 2024
      This thread was updated on Feb 29, 2024
      Report
      Copy

      Fraud on policy renewal__ not resolveddddddddddddddd

      What u think of customers by simply addding it as resolved? my issue is not resolved. i need this to be addressed in all websites and grevineces - what the hell u think of customers...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      R
      RemyaMR
      from Chennai, Tamil Nadu
      Feb 29, 2024
      Feb 29, 2024
      This thread was updated on Feb 29, 2024
      Report
      Copy

      Fraud on policy renewal

      I have done the payment to renew the policy but the amount was deducted without -renewing the policy

      They are frauds...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Related businesses

      MDIndia Healthcare Services
      1
      (204)
      Family Health Plan [FHPL]
      1
      (115)
      P.D. Enterprise
      1
      (5)

      New Member Registration

      The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.
        Complete registration     Skip this step and finish later  

      New Member Registration

      Already a Consumer Complaints member? Log in now
      •            
        or
        Register  

      New Member Registration

      A confirmation email was sent to "".
      To confirm your account, please click the link in the message.

      If you don't see the email in your Inbox, please check your Spam box.
        OK  

      User Login

      Not a member of Consumer Complaints? Register now.
      •            
        or
        Login   Forgot your password?
      Loading, please wait...


      Your password has been sent to the specified email address. Log in

      User Facebook Login

      GDPR