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razorpay.com
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Updated: Mar 2, 2025
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Good! Razorpay values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Razorpay step up their efforts to fully resolve all complaints 👍
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Mht cet fees payment is failed but money got deducted from bank account
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Dear Sir, Samadhan Choudhari Osmanabad 09/0 Subject: Request for a refund for the product
I have done the payment and didn't get the services pls solve issue sir I request
I had payment but didn't get services

Razorpay reviews & complaints page 178

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V
velmurugan b
from Chidambaram, Tamil Nadu
Jan 28, 2018
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amount refund regarding

Rs435deducted from my account for booking of train ticket on[protected] txn no [protected] through bhim app. Ticket not booked but amount was deducted. Amount was refund from irctc to razorpay. But amount was not accumulate in my account. Upi no[protected] [protected]@icici. Please consider my request my account in canada bank, ifsc code cnrb0000919 and micr no[protected]...
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S
SHRADDHESH KUBADE
from Bengaluru, Karnataka
Jan 28, 2018
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irctc payment using razorpay failed | money deducted but refund not received

Address: Mumbai City, Maharashtra

Hi razorpay,

My irctc payment using bhim app (Razorpay payment gateway) got failed on 17th jan, amount debited from bank but not received refunded after 7 days to my account. As per irctc, they have not received payment for this transaction.

Bhim app payment transaction id:[protected]

Kindly check and proceed my refund to my default account.

Thanks...
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G
Gopakumar Nair75
from Delhi, Delhi
Jan 25, 2018
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irctc failed payment refund of rs. 5866.8

Address: New Delhi, Delhi

— forwarded message —
From:
Date: 25 january 2018 at 17:02
Subject: re: 000axad6dq7vffm8:fwd: undeliverable:[protected] : refund upi payment 5866.80
To: gopan. [protected]@gmail.com

Dear mr. Kumar,
We understand your concern,
We would like to inform you that the fund transfer of rs. 5, 866.8 dated january 19, 2018 to icici bank account xxx5290 in the favour of (Razorpay) has been...
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A
ankitnagar87@gmail.com
from Varanasi, Uttar Pradesh
Jan 23, 2018
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ticket booking failed but amount deducted

Address: Allahabad, Uttar Pradesh, 211003

Dear Sir,
This is with due respect and apology that i have to complaint about the poor functiining of [protected]@icici UPI twice i tried to book d ticket bt the transaction failed and amount got deducted from my savings account on friday i.e. 19th January 2018. Out of which i have received the refund of one but the second amount has bot been refunded kindly check and take a needful action
details...
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A
arijitroy2
Jan 23, 2018
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refund not done since 1 month

Address: Pune, Maharashtra, 411015
Website: razorpay.com

I am going to write my issue here since I am not getting an response while emailing your support email.

I use Koinex for trading, and by mistake I once sent 2 payments from NRO accounts to Koinex, but they were immediately rejected and I got an email from Razorpay about the refunds. That was 21st Dec 2017.

Now waiting a week after that, I did not get any refunds. I understood refunds dont go to NRO account, so...
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G
ganesh
from Mumbai, Maharashtra
Jan 8, 2018
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razorpay transaction failure at indian railway catering & tourism corporation [irctc]

Address: 560037
Website: IRCTC Payment Gateway RAZOR PAY

Hello razor pay team,

Booking id: [protected]

Money deducted from bank account, ticket not booked

Have tried to book a ticket (Irctc mobile app) from kcg to kjm on 27th december 2017 for date of journey 21st january 2018 payment mode as razorpay.

Money rs 436 deducted from my bank account and ticket has not been booked. Please look into this issue and initiate refund at the...
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T
Tata Rajamouli
from Melur, Tamil Nadu
Dec 12, 2017
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payment made through their gateway for irctc train tickets

Address: Bangalore, Karnataka

On 3rd december 2017m two train tickets were booked. One was for journey on 3/12/17 through irctc train for 3ac. The second was for journey 10/12/17 through irctc train for 2ac. Both the tickets were for two persons - both senior citizens. Rupees 822.05 for 3ac including razorpay commission (As gateway) was debited from my bank account. And rupees 1170.83 (Including gateway commmssion) was debited for 2ac train ticket from my bank account....
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N
Nirmal Gayen
from Kolkata, West Bengal
Oct 23, 2017
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money cheat

Address: 700027
Website: TEAM RAZORPAY

That's side cheat my money. Anushka srivastava a girl. She call me pay 2500 rupees and she gives me call girl or dating girl. So i am paid that's amount. But she and her team razorpay don't give me any call girl or any dating girl. I paid that's amount 4 months ago. I paid 22 may 2017. But she can't give me any call or dating girl.
So please sir take highly and streakly action for anushka srivastava and her team razorpay....
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K
Karthik Kotamraju
from Hyderabad, Telangana
Sep 20, 2017
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incapable payment gateway system

Website: www.razorpya.com

We have opted for razor-pay.. Payment gateway system and we got funds transferred from our client on 29th of august till today 20th september our payments haven't got settled. Reason they are giving is sbi issued wrong ifsc code even-though it is officialy printed on checkbooks these incapable payment gateway system organizers saying it is invalid. Because of them we have lost our credibility. We believed in it after seeing that it is a product...
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S
supriti sahoo
from Delhi, Delhi
Sep 17, 2016
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Not return money

Address: Balasore, Odisha, 756001
Website: razorpay.com and bikri.in

Sir good morning sir/madam
my self supriti sahoo balasore dist, orissa have booked a smart phone through bikri.in money gateway was razorpay.com the amount was 3300 reupees on 26 Aug 2016 through net banking sbi after got the amount razorpay acknowledge that successfully they got the amount but after few days bikri.in cancel and informed me that razorpay will return the whole amount same mail also i got from rezorpay.com agreed to...
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