Comments
Dear Sir, i tried to book train ticket thru irctc appfrom Abohar to Delhi on 18/10/2018. Amount was deducted from my bank account but ticket booking failed. I contacted my bank & they are saying amount successfully paid to Razorpay.
Please look into this matter & slove it
Please look into this matter & slove it
Razorpay Customer Care's response, Oct 24, 2018
Verified Support
Hi Pawan,
you can track the status of your transaction using: https://razorpay.com/support/#refund. Feel free to write back to us at: https://razorpay.com/support/#request for any further queries and we'll be glad to assist you.
Thanks and regards,
Razorpay
you can track the status of your transaction using: https://razorpay.com/support/#refund. Feel free to write back to us at: https://razorpay.com/support/#request for any further queries and we'll be glad to assist you.
Thanks and regards,
Razorpay
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Ground & 1st Floor, SJR Cyber, Laskar Hosur Road, Bengaluru, Karnataka, India - 560030
And payment done so please my payment refunded .
We checked the transaction with ref. number: 829212774750 and see that it is an unsuccessful transaction. If there has been a debit, please note that the amount will be credited back to your a/c in 7-10 working days, failing which please drop us a mail to https://razorpay.com/support/#request
Thanks & Regards,
Team Razorpay