This refers to a fraudulent transaction done on my credit card.
The details are as follows :
the payment was done online for an amount on 3rd Feb 2017. ( dispute form attached below )
i was informed via the card statement last week.
i have been, since then writing to RBL card dept and their vigilance dept and the nodal officer cards for the area.
they kept asking for details and i gave all the details. the dispute form is attached below which gives the details of the fraudulent transaction.
I wish to submit that the payment may pl be reversed as its not done by me. The fact that the ONE TIME PASSWORD which the bank sends thru SMS and e mail also was not sent by the bank for this transaction.
The bank also sends a confirmatory email after the transaction is done to reconfirm the same. This email also was not sent by the bank for this transaction.
The bank has written to me today that they are not responsible for this fraud and I will have to pay this amount.
I need your help to sort this issue at earliest.
RAJEEV KAPUR
[protected]
email : [protected]@hotmail.com Was this information helpful? |