[Resolved]  RBL Bank — WHETHER RBI RULES APPLICABLE FOR RBL BANK OR NOT?????????????????????????

Address: Chennai

As per RBI, I have submitted my Intimation Letter and Prefereed Contact Location to Honble Nodal Officer of RBL Bank, Chennai.
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Collection Agent Called my Father and scolded very riduclously from mobilel number[protected] at 17:37 Hrs today (08 Sep 2022).

I have informed many of the RBL Bank workers, that my Advocate is taking care of this case. But they dont have knowledge to understand the context.

At 17:34 today, a women Called me from[protected] claiming from RBL Bank asking my location and shouted senselessly, I cut the call (I have already submitted My Intimation Letter and Preferred Contact Location to Hon'ble Nodal Officer of RBL Bank with Ref ID (Y[protected]. Again I called them to inform about this Reference number at 17:57 hrs she talked rdicuously and i cut the call. IS THIS THE WAY RBI INSTRUCTED RBL BANK TO BEHAVE LIKE THIS.

Then I got continous call from[protected]for 9 times from 18:01 Hrs to 18:07 Hrs. Is this the time to approach for collections.

THIS WORST THING IS RBL WORKDERS (NOT EXECUTIVES ARE TALKING AND BEHAVING VERY RUDELY AND RIDICULOUSLY. ALSO THEY ARE NOT TRAINED PROPERLY IN BANKING SECTIOR AND NOT READY TO FOLLOW RBI OR RBI GOVERNOR'S INSTRUCTIONS.

Those peoples are nowadays torturing only because of commission and collection for the Agency.
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Mar 17, 2023
Complaint marked as Resolved 
Not Resolved . COLLECTION AGENTS FROM TNAGAR BRANCH STILL THREATNING WTHOUT ANY ID CARDS, WENT TO HOME AND TORTURED BY SHOUTTING. I LOST MY CREDIBILITY.. I WILL FILE CASE WITH RBI ALSO. HENCE I COMPLAININGHERE ALSO
RBL Bank customer support has been notified about the posted complaint.
Sep 08, 2022
Updated by baranidharan
This is not the first time, I have raised about COLLECTION AGENT TORTURE. Already I spoke with RBL bank and they sent me APOLOGY LETTER For the same.

Mar 17, 2023
Updated by baranidharan
A COLLECTION AGENT FROM RBL BANK, TNAGAR went to my home for collection.. For your info, my case is already with Settlement and I have communicated to Nodal Officer also. THEN WHY RBI rules. Sir?

Even after severacl complaints to RBL Bank Grievence Cell, NO, CNO, PNO tne Collection agents are behaving like gundas and threatening. This is todays call log for me and its utmost untolelarable irrtitated.

 
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