RBL Bank — new credit card limit and annual fee fake promise

Address:

Gurgaon, Haryana, 122001

Rbl bank is doing totally fraud with customers.

I got a card from rbl in which commited for credit limit of min. 200000/- with card annual fee of 750/-. But when i received my card if is having limit of 36000 only with 2000/- annual fee which is not discussed and agreed by me. And when i just complaint and dumped the card then rbl team called me for use this card andm they will wave off my annual fee for this year., and if i will like the card then i can continue with the same features card otherwise i can discontinue later also. And they said that i have to make transaction within 48 hrs for annual fee wave off process. But not resolved my annual fee wave off complaint and same statement along with penalty charges comes again in next month. And when again i called to customer care they said we will close your card if you clear your used value but even after paying that dues, customer executive said now we can close your card but when got confirmation call then again they asked for pay due amount before closing. Now i will not pay any amount do what ever rbl bank can do. Now i will keep all records and will consumer court if required but not pay any extra fee which i was even not confirmed. Or if i confirmed then rbl can share that recording then i will definatelly clear all my dues