[Resolved]  RechargeItNow — Recharge not successful and not refund my payment (Already past 18 days)

Address: New Delhi, Delhi, 110019

Dear Sir,

I think Recharge It Now is totally fake. Already past 18 days, but not recharge my dishtv (www.dishtv.in) online Rs. 315 and payment deduct my account and also not refund my payment. I have received refunded mail on 5/01/2017. I have generate
escalation ticket on our contact us
page, but order id are invalid.
U45448924c16 .

*********************Recharge It Now - Refunded mail***************

Dear Customer,

We confirm that we have processed a refund on 05/01/2017 for your 'failed
recharge' as per the following details:

Mobile no/DTH subscriber id recharged: [protected]
Date of transaction: 24/12/2016
Order id: U45448924c16
Amount (Rs): 315.00

Please note that your bank may take 5 working days to credit

***************************

Please take strictly action or ban on Recharge It Now company.

Thanks,
Gopesh
[protected]
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Aug 6, 2021
Complaint marked as Resolved 
RechargeItNow customer support has been notified about the posted complaint.
 
2 Comments

Comments

Dear Gopesh Kumar

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your VC number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Dear Gopesh Kumar

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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