Red Taxi — late pickup

Sreena Gopish

from Madurai, Tamil Nadu

Apr 2, 2018

Address: 641036

Sir, we had booked a cab on 1 st april for travel to railway station on 2 nd april at 5:45. We had recd the confirmation msg of our booking the previous night but till the next day 5:40 we neither recd any call nor any msg from it company. At 5:40 we again called and then they said that they have already assigned it nd the driver will call shortly. The driver calls us at 5:50 nd says he is at sundarapuram. He reached the reqd pick up place only at 6:10. Pathetic service and this is not the first time but the third time.

Was this information helpful?

No (0)

Yes (0)

Red Taxi customer support has been notified about the posted complaint.

Verified Support

Nov 06, 2019

Red Taxi Customer Care's response Dear Customer,
Thanks for using Red Taxi. We regret for the inconvenience caused for you. We have increased our cabs and service level. You will not feel such experience in future. Please feel free to post your queries on [protected]@redtaxi.co.in with your booking ID.
Regards
K.Peter

Related Red Taxi reviews

View all 116 Red Taxi Reviews

Comments

MAHALAKSHMI RAJASEKARAN

from Coimbatore, Tamil Nadu

Dec 11, 2018

Date of Journey : 30 November 2018
From Coimbatore Railway station to Kovai PUDUR
Time : 21 00 Hours
Mobile No [protected]
Taxi No : TN38 CM2129
Booking ID CRB[protected]
Complaint: Receipt is not getting down loaded. It is highly required to submit the bills Amount Rs 190.88
Please resend the link for downloading the INVOICE

Red Taxi Customer Care's response, Nov 6, 2019

Verified Support

Dear Customer,
Thanks for using Red Taxi. We regret for the inconvenience caused for you. We have increased our cabs and service level. You will not feel such experience in future. Please feel free to post your queries on complaints@redtaxi.co.in.
Regards
K.Peter