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Red Taxi Complaints & Reviews

www.redtaxi.co.in

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Updated: Dec 5, 2024

Complaints 116

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7

Unresolved

109

So far, so good. Red Taxi is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Red Taxi will keep up the work and continue to help more customers with their concerns even better 🤝

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excessive charging

Most useful reviews

Withdrawal problem

The fair is not uniform,excess fair charged.

Very rash, negligent and dangerous driving of a driver of your cab

Red Taxi reviews & complaints(116)

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I see a waiting fare in the invoice.
I usually book in advance. The fare for advance booking is more by 50 to 60 rupees. When this is case, why am I charged waiting fare? I specify the time for pickup but if the cab reaches early why must I be charged waiting fare ?...

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Address: Eagle Fleet Services (P) Ltd, #1226, Magudam Towers, Mettupalayam Road, Saibaba Colony, Coimbatore - 641043.

Am red taxi customer for the past 5 years, unknowingly I added 10K in red wallet. Now Am moving out of Coimbatore won’t be using red wallet.

Could you please guide me how to take the money back....

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Address: Mosuvanna St, Kaikolar Thottam, Chidambaram Colony, Erode, Tamil Nadu 638001

என் வாகனம் Hyundai Xcent 2017 25.01.2023 அன்று Erode Red Taxi அலுவலகத்தில் இனைத்தேன்..
இனைத்து 10மாதம் வாடகை எடுத்துள்ளேன்.. நவம்பர் 15ஆம் தேதி என் வாகனம் முழமையாக பழுதடைந்துவிட்டது (Engine Cheese, Ac Full Part...

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Address: Veerappanchatram Bharati street erode

We have booked cab (TN 56 M 9846) from Hospital to home. We have 9 days old New born baby check up, on that time heavy rain in erode. When he came to hospital not even waiting for second and very rude & hurry. he was not drop at in front of our home. He was stopped the car at near by bus stop, then shouted to leave a cab even though there are heavy rain and have baby. This is very very bad experience from Red taxi driver....

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Address: Madurai

I had booked the red Taxi cab from madurai railway station to Uvari suyambulinga Samy temple tuticorin district via Tiruchendur on 23/11/2023. The pickup time is early morning around 04.45 am. I had informed them that I will be getting down at virudhunagar while my return. They had agreed and at the time of booking. Once I had completed my travel they're demanding that I have to pay till the madurai. Originally I had travelled 462 kilo metre...

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Address: Red taxi tiruchi

We took a ride in tiruchi the driver mr.hanifa TA0510P6B18LJ, driver was not good he took a long distance to reach the temple instead of short distance by saying unwanted reasons so we missed to see the temple in spite of saying to go as per the map location he took a long distance. He was saying that if you complain also they will give 1 day off only so no problem for me next day they will call me again because not sufficient drivers are...

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Address: Coimbatore

Last week, I added Rs 257 to the redtaxi wallet via Gpay but it wasn't reflected in the wallet. So I approached their Customer support and shared relevant screenshots per their request. But no further response from them. Additionally, they closed the ticket multiple times without resolving the issue and each time I had to call them to raise a new ticket.It's been only two weeks since I have started to use this app, good that I didn't add...

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Sir i had booked red taxi on 3/09/2023 from surya hall to gandhipuram the customer care had said 180 rupees but the driver had charged 247 rupees it sad to hear people are looting in the name of meters in red taxi i had said to driver that ur calling team had said 180 but the driver said peak hours and sunday there will be mor amount like that but customer team not said anything about this, i think red taxi cheats people like worms taking...

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Address: 36 b, Thulasithasar street, Bharathipuram

He bought more money from me in message 260 rs shown but he bought 300 rs...

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Address: GSNA illam 7 A Brindhavan circle Kuniyamuthur

We felt very bad about this driver's attitude. I told the Red taxi attender, for 2 persons dropping at Coimbatore International airport. We had 2 big suitcases and 2 hand luggage He denied keeping them in his car. This is for passengers only, he said. Then we tpo had to cancel this. Ironically we are going by an auto. Kindly find where the mistake is.....

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We are a regular customer..who prefers redtaxi where ever we go. From few days I could find the taxi getting delay almost 1 hour. Getting late due to shortage of cabs might be a reason but for 1 hour and so is definitely a big inconvenience to the passengers. Its alright for 30 mins ... Facing alot of issues if we believe redtaxi to be an option for on time travel.. kindly correct it
Hope this makes you understand..!
Thankyou...

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Trip id : CRA29048ULHRYD

Driver from Red Taxi took long route from Coonoor to Coimbatore. He took road via Kotagiri. In google map, the route is 79km. The image is attached. He billed us for 88km. He took a long route instead of taking 79km route. You can see the differences in the attached images. He drove very rashly also. Customer care is not able to understand. Only saying odometer reading shows 88km....

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Address: Salem

I dont know about if we take any luggage we should pay for that.. I dont know about this is first time I m hearing . The driver not even touch the luggage also. But he is telling these luggage are will be 30 kg like.. 😆 anyway whatever how can we give ... if we hav extra luggage then only we book taxi right.. for that if we need to pay.. ? Very bad. Driver also not polite to handle the customer. Conversations are going one side. I m talking...

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Dear sir / madam,

I raised my complaint on last Thursday (16.03.23) releated to traveling location and traveling fee. Still I didn't get any solution from your side.

Complaint no refer below sms received from your end.

Dear Customer, Your complaint has been registered successfully with ID COMCR[protected]. Our representative will get back to you in 24 working hours.
-RedTaxi

I...

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Address: Shyam park shaibabd, Ghaziabad uttarpradesh

I didn't noticed that red taxi app have no service in my place so i withrawn money from wallet to bank account in two time first 200₹ yesterday and 200₹ today but didn't received the money that i withrawn yesterday. They are not answering my email also...

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Address: Coimbatore

I availed Red Taxi from Coimbatore Airport to my college. The payment was made directly to the driver, but the same amount was deducted from my Red Wallet.
I made a complaint the same day, and customer care said that the issue will be resolved. But, even after sending multiple emails, and making multiple calls, I have not yet received my money yet....

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I took the cab from Trichy railway station for 5 hours. we went to Uchi Pillaiyar temple, Mukkombu dam and Kallanai dam. From there we want to go to Tanjore. I was about to take a bus due to cost constraint. Driver suggested me that it is only 12 rupees and the distance Kallanai to Tanjore also very short. So we took a cab to Tanjore. It took 45 Kms from Kallanai to Tanjore. when i got the final bill, they charged me for return to Trichy...

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Took a taxi for 12km it cost me 424rupees, from thudiyalur to Saravanampatti.. total rip off. Car didn't go faster than 35km/h...

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Too speed not worried about the customers
He is not proper
No control on driving...

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Address: Coimbatore kerala

Withdrawal option suspended by app money is not getting withdrawed please look into the issue need the money urgently...

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