Redbus — Unauthorised change of seats by Krish travels Coimbatore- three hours delay

Address:coimbatore

Ticket Number: TTA[protected] | PNR No: 1423996
VE Annamalai and A Manohari

We had booked ticket from Coimbatore to Chennai for 8th September by Krish Travels. Allotted seats by Redbus app were 3 and 4. But in the evening the bus sent us message as seat numbers 15 and 16.

Similar change in seats had been done for several passengers, who all started quarreling and then complaining to Police. Police came to resolve and in the process found that both driver and cleaner were drunk.

Then alternate dirver was arranged and instead of 10.10 pm, the vehicle left Coimbatore at around 1.15 am - around three and a half hours late. Almost all passengers would have lost one day leave on Monday.
Such unauthorised change ins eat numbers seems to be usual with Krish Travels. This may damage the reputation of Redbus. I strongly recommend removal of Krish travels from Redbus app.
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Red Bus customer support has been notified about the posted complaint.
Verified Support
Sep 14, 2024
Red Bus Customer Care's response
Hi,

Greetings from redBus Team!

We are checking on your concern and we will get back to you soon with updates.

Please allow us some time.

Stay safe, stay healthy!
Your redBuddy

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