[Resolved]  Redbus — Unauthorised change of seats by Krish travels Coimbatore- three hours delay

Address: coimbatore

Ticket Number: TTA[protected] | PNR No: 1423996
VE Annamalai and A Manohari

We had booked ticket from Coimbatore to Chennai for 8th September by Krish Travels. Allotted seats by Redbus app were 3 and 4. But in the evening the bus sent us message as seat numbers 15 and 16.

Similar change in seats had been done for several passengers, who all started quarreling and then complaining to Police. Police came to resolve and in the process found that both driver and cleaner were drunk.

Then alternate dirver was arranged and instead of 10.10 pm, the vehicle left Coimbatore at around 1.15 am - around three and a half hours late. Almost all passengers would have lost one day leave on Monday.
Such unauthorised change ins eat numbers seems to be usual with Krish Travels. This may damage the reputation of Redbus. I strongly recommend removal of Krish travels from Redbus app.
Was this information helpful?
No (0)
Yes (0)
Oct 16, 2024
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Sep 14, 2024
Red Bus Customer Care's response
Hi,

Greetings from redBus Team!

We are checking on your concern and we will get back to you soon with updates.

Please allow us some time.

Stay safe, stay healthy!
Your redBuddy

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Red Bus
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    67%
    Complaints
    3912
    Pending
    279
    Resolved
    2492
    Red Bus Address
    Domlur Layout, Karnataka, Bangalore, Karnataka, India - 560071
    View all Red Bus contact information