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Red Bus Complaints & Reviews

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3.4

Updated: Jan 7, 2025

Complaints 3923

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GST Invoice Not Received

Unauthorised change of seats by Krish travels Coimbatore- three hours delay

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Red Bus reviews & complaints(3923)

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I tried booking a Bus ticket on 19/12/24 form Bangalore to Cherthala(20/12/24) for 2 members, I filled in all the details and made the payment through debit card for Rs.8, 817.90.
I registered a complaint on 26-12-24 in this consumer complaints stating that the amount had been deducted from my bank account but I never received any confirmation or any information further on the ticket
right after posting the complaint in the...

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I was booked a ticket from Bangalore to Ahmedabad (Operator – National Travels). I received a message from the operator at 8:15am on[protected] before 30 minutes of boarding “Due to traffic in city your bus will be delayed by 4hours 30 minute”.
I was waiting outside the office to get the update on bus and trying to reach on a phone no given in WhatsApp message of ticket, but there was no response by travels and operator. After...

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Address: Bangalore

I tried booking a Bus ticket on 19/12/24 form Bangalore to Cherthala(20/12/24) for 2 members, I filled in all the details and made the payment through debit card for Rs.8, 817.90.
I received the bank deducted message but the red bus page didnt redirect and i never received the ticket after waiting for hours I tried to reach them through various ways but I didnt get an answer now i have almost waited for 7 days as they had mentioned...

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Very poor customer service. No way to contact the customer service related to bill or some thing. We cant chat on our queries. nor can we call th e customer executive. my bus Ticket No.: TTDC66493131 date of Travel 00:10 AM on 22 Dec 2024 and Dropping date and time 10:45 AM on 22 Dec 2024 but in app showing 10:45 23 Dec 2024....

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Address: BALODA BAZAR

By mistake I paid for booking bus 4 dec 2024 and and I'looked for cancellation but there no chance of any cancellation and I didn't found any refund which was wrongly payment.
Could please assist us..
Transaction ID:- T2412041358272075970838
UTR:[protected]...

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Address: Flat No 301, Plot No B-146, Shiv Vinayak, Samarth Park Colony,

My last two bookings from RED BUS i don't receive GST Invoice for the ticket no TTAB81332620 & Ticket no TTAB25851911. I need it please share it on yogendra.[protected]@gmail.com....

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Address: No 7/17 Raja Manickam street Gnanamoorthy Nagar,Ambattur

Journey Details:

Date and Time: 29/09/2024, 10:55 PM
Operator: Padmavathi Travels
Bus Type: A/C Sleeper (2+1)
Ticket Price: Rs. 2090 (inclusive of GST)
Boarding Point: Bangalore Majestic, Opposite Sree Navanidhi Restaurant
Dropping Point: Chennai Erikari Bus Stop
Dropping Date & Time: 30/09/2024, 06:15 AM
Description of the Issue: During this journey, I experienced a near-death...

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Address: coimbatore

Ticket Number: TTA[protected] | PNR No: 1423996
VE Annamalai and A Manohari

We had booked ticket from Coimbatore to Chennai for 8th September by Krish Travels. Allotted seats by Redbus app were 3 and 4. But in the evening the bus sent us message as seat numbers 15 and 16.

Similar change in seats had been done for several passengers, who all started quarreling and then complaining to Police. Police came to...

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I had booked my train ticket on 11th august from Mumbai to Guwahati but for 19th nov but due to some reason i had to cancel it, but i didn't get the refund. I tried to call them, but they didn't receive the call...

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I've booked a ticket from Rajahmundry to Hyderabad on 12.08.2024, 8.30pm in KVR tours and travels on 7.08.2024 evening. At around 9pm I tried to cancel my ticket as I couldn't take the trip due to inevitable circumstances. But the bus operator is not ready to refund my amount as he's saying that once the ticket is booked, it cannot be cancelled. This point is not mentioned in any of the booking and payment pathway. Please look into the issue....

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The bus got stuck and did not move, causing all the passengers to wait and use their own money to travel to Bangalore. I need a refund since the bus did not reach its destination and got stuck in the ghat section, making it immovable. Even the bus driver and cleaner did not respond, and no alternative bus was arranged. So, I need the amount as soon as possible.
Even though bus driver knows that bus having big problem. But still from...

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Hi
Im vignesh
I traveled from palani to Bangalore at 06/07/2024 via redbus ticket number -TT[protected].
I have booked for 11 window seat .ofter boarding They gave me seat no 8 non window seat .
Usually I prefer window seat only for my comfortable sleep while traveling on bus.
Bus operator changed my seat i asked help from redbus the responded.
It was made me to stress because sleep less night....

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Address: Redbus India Private Limited. 3rd Floor, Tower B1, Golden Enclave, HAL Old Airport Road, Murgesh Pallya, Bengaluru, Karnataka - 560017.

Website: www.redbus.in

I have booked the ticket on 5 June and Cancelled the ticket prior to the refund time and Have paid extra for Full Cancellation refund....

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Dear Sir/Madam,

I am writing to formally lodge a complaint regarding the unacceptable service I experienced on MM Travels bus from Delhi to Jammu on 29th May 2024. The bus, scheduled to depart from Ambala Flyover at 4:30 PM and arrive at Narwal Bus Stand, Jammu, at 11:00 PM, failed to meet basic service standards.

Details of the Issues Faced:
1. Misbehavior by Staff: The bus staff displayed rude and unprofessional...

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I booked a ticket from Chennai to Kottayam for May 25, 2024 via redbus, opting for an AC bus due to the scorching heat. However, the bus provided was a non-AC vehicle, which was extremely congested, despite advertising as an AC bus during booking. Additionally, the bus is running two hours late. Now, we are stuck in Kochi due to a turbo issue with the bus. This lack of respect for passengers' time and comfort is unacceptable. I will never...

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Address: red bus

Website: redbus.in

I had booked my ticket from Shimoga to Pune
PNR No -398251
Tkt No-TT6J48795182
name- Manjunath
My confirmed tkt recd from RED BUs was 13L Single
operator chnaged my seat to L sharing seat
he sent 2 persons in adjascent seat who wewre sitting besdie me in sleeper seat, i was mentally harrassed i could sleep because of this this bus is like sheep van. in another sharing sleeper seat he made 4 persons...

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I booked train tickets on 15 th may2024 to chennai in MAQ CHENNAI EXPRESS. After a few minutes i have cancelled my ticket against PNR NO: [protected]. Refund is not yet done so far. When i can get the refund....

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Dear Team,

My Complaint no 25230587 My Self Booked the Ticket from Hyd to Mumbai on 28th April'24 Bus Name Zing bus with Red bus associated but Driver or Nobody called me for the boarding i was waiting at boarding location and i raised te complaint on red bus but still my issue didnt got resolved . Please see so that my refunds fare will get credit .

Regards,
Shrinivas

Red Bus customer support has been notified about the posted complaint.

May 08, 2024

Updated by shrinivas3548 My Complaint no 25230587 My Self Booked the Ticket from Hyd to Mumbai on 28th April'24 Bus Name Zing bus with Red bus associated but Driver or Nobody called me for the boarding i was waiting at boarding location and i raised te complaint on red bus but still my issue didnt got resolved . Please see so that my refunds fare will get credit .

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Address: SURAT

Yesterday evening, some time around 9:55pm, I booked ticket for my spouse Sheetal Bharat Shinkar from Pune to Surat through Redbus.in website.

Details are as follows:
Ticket number : TT5X43662183
PNR Number :[protected]
Journey Date : 01/05/2024
Timing : 9:45pm

Travels : Maharaja Paulo Travels
Seat no: 5
Ticket Price: Rupees 1008/-

But to the surprise, Money...

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I had booked a single ticket on 16th april via red bus platform for travelling from chennai to salem on 21st april (sunday) it was all good but suddenly it shows an error in the payment page my amount has been debited from my account but the ticket is not booked .kindly refund my amount as soon as possible. I have also attached an payment proof below for the verification....

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