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Reebok India Complaints & Reviews

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Updated: Mar 1, 2024
Complaints 1144
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So far, so good. Reebok India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Reebok India will keep up the work and continue to help more customers with their concerns even better 🤝
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Reebok India reviews & complaints page 55

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S
Sanjay.S
from Bengaluru, Karnataka
Feb 12, 2009
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pathetic customer care and poor quality of shoes

Dear Reebok Customer Care

I have been purchasing and using the Reebok Brand shoes including accessories for last few years with a confidence that it is the best availble brand in India. I happen to recently purchase a shoe worth 4000/- from the showroom listed below
Reebok Store
Reebok Store, Jacob Dd Mall, Shenoys Junction,
M.G Road, Ernakulam,
Cochin, Kerala.

Thereafter i used...
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D
dr.ashish meshram
from Mumbai, Maharashtra
Feb 10, 2009
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making a bill without consent

today on 10th of february i CHOOSED A T- shirt for my wife tat Anand Trading Company C-13/68, sector-3, Rohini, New Delhi-110085.I gave him rs.500 .after than I said to the shopkeeper that actuallyi was looking for a different T-shirt .Than my wife tried the second T-shirt .but it was of larger size and so we asked for a smaller size which was not available at shop . Than i asked the shopkeeper that we are not going to buy any of the T-shirts...
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G
Govind Gadiyar
from Mumbai, Maharashtra
Feb 8, 2009
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No Helpline Number for India

Dear Sir:

We need to lodge a complaint with Reebok India and they do not have a customer care number or helpline number to give complaint.

How such companies are allowed to do business in India ?...
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D
darshan makwana
from Mumbai, Maharashtra
Feb 8, 2009
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harsh behaviour of shop keeper

Myself is Darshan makwana, residing at Surat visited your shop on Sunday 8th February for purchasing shoes at Parlepoint area, my bill no is 4030. I let you inform you that after purchasing my shoes the person named (Naresh Goyal Arora-Owner of the shop) had behaved very rude for the changes of one rupee coin.He doesnt have any manners to attend the customer in such a way.I hanIdled him very calmly but he argues with me very harshly. So its...
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R
RAJENDER KUMAR PURI
from Mumbai, Maharashtra
Feb 7, 2009
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Defective Pcs

I have brouht a pair of shoes swift LP model from the rajouri gdn showroom agaisnt the Mail Today subsciption but after a week time the sole of the shoes got depasted from the upper portion, I have brought the notice to the showroom but got disappointed that this type of shoes will not be replaced and lodge ur complaint in the consumer care, which I have lodged31.01.09 till todate no reply has been received...
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M
Mukesh Kumar Gupta
from Bulandshahr, Uttar Pradesh
Feb 3, 2009
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Replacement

I bought a track suit of Rs. 1799 MRP on 10% discount from company's retail show room on 25/12/08. It shrinked a lot and chain also got twisted in one hand wash.

On complaint with Show Room 3f's Mega Mart Shop no 4, Chinky plaza, opp Plaza Solitaire hotel Gurgaon. The showroom owner has kept the track suit and informed me to visit after 10 days.

On visiting after 10 days, The shop owner informed me...
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S
Sandeep Misra
from Hyderabad, Telangana
Jan 29, 2009
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Poor quality of material

The shoes got badly cracked .
To,
Reebok India,
Customer Care

I bought a pair of Reebok sport Shoes from
Reebok factory outlet,
Emdee Apparel
#90/2., ground floor Outer Ring road,
Opp. Multiplex Marathahalli, Bangalore 560037.
Bill no 5865
Tin: [protected]
CST:[protected]
The price was rs 3290/ and I purchased it on discount on 1650/-.
br...
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C
Complainant3221334
from Tiruchengode, Tamil Nadu
Jan 26, 2009
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LACK QUALITY - Trivandrum RBK Showroom

I advise everyone in Trivandrum not to purchase from RBK showroom near PMG... I went there yesterday to buy floaters and i didn't see the professionalism of RBK...you can see the glue on its sole... they seemed to be factory outlet items... So better don't go for REEBOK!!! I went for a local brand... felt that is worth than paying 1000+ bucks for the factory outlet stuff, low quality stu[censored] People are not just looking for REEBOK...
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R
Raghav Uppal
from Hyderabad, Telangana
Jan 26, 2009
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Resolved

Unable to Claim Free Gift

I purchased Reebok shoes worth Rs 2500 and got one free coupon to claim free gift.

I did the needful by sending the Rs 100 DD to the following address:


Ms. Neelam Jaiswal
Countrywide Holidays Pvt. Ltd.
701, Chiranjeev Tower, Opp. Intercontinental Eros Hotel
Nehru Place, New Delhi-110019 (India)
Phone: [protected], [protected][protected] or [protected][protected]

br...
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R
Rishabh
Jan 18, 2009
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Deteriorating quality of your footwear

A few months back, I had bought a pair of Reebok shoes from one of your show rooms in Mahipalpur, New Delhi. In a matter of just a few months, the shoes are almost in tatters; the sole of the shoe has almost separated. Being a Reebok loyalist, I thought bringing this to your notice was highly prudent on my part.

To be honest, I am disgusted to see the pathetic state of quality of products of a company as renowned as Reebok.br...
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V
vikasdhir
from Jalandhar, Punjab
Jan 16, 2009
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price diffarnce

i use to buy a reebok shoes from big bazzar at the 44% discount.the real price of the model (active runner)is 3499rs at big bazzar placed in ludhiana. but i found the same model price 2600rs at reebok showroom placed in khanna(punjab).so i want to verify this big price difernce. plz help me about this.
THX...
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P
Prabhat kumar
from Mumbai, Maharashtra
Jan 14, 2009
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Regarding Replacement of shoes

To,

Reebok India,
Customer Care

I bought a pair of Reebok Shoes for Rs.1800.00, from Authorised Reebok Outlet in GANPATI ENTERPRISES, CITY CENTER LOBBY, CIRCULAR ROAD, DHANBAD, JHAKHAND having TIN NO . [protected] but within 2 months the shoes developed crack and one get torn. I handed over the cracked shoes to them . They agreed & accepted the shoes and gave me the complaint no., saying that the...
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K
Kushagra Mittal
from Delhi, Delhi
Jan 13, 2009
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Stitching opens

I had purchased a reebok bag in July' 2008 from Darya Ganj Reebok Outlet of New Delhi, India and i am using the same only from December onwards, but few days back, its stitches got open and have created a big whole in the main pocket. I complained the vendor for the same, he said leave the bag, we'll send it to the factory and get it repaired within a week's time. Today when i went to collect the bag, the vendor returned the...
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R
Rahul Vaja
from Bengaluru, Karnataka
Jan 12, 2009
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Resolved

Reebok Shoes Complaints - Poor quality products, poor service!

Hi There,
I am regular customer of Reebok. My past experiences with Reebok products are good and satisfied.
But As I complained/claimed about my purchased shoes, I am not satisfied with the answer as given to me from your service experts. So I am requesting you to take a look of this complain / claim in detail, Please.
As common market products Reebok products is somehow expensive and that’s deserves it. But Customer...
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J
JAYALAKSHMI PATTABIRAMAN
from Bengaluru, Karnataka
Jan 11, 2009
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FREE GIFTS NOT YET RECEIVED

Dear India Today,



Thank you for sending the 20 cds of 'Sacred Moments'.

Though the parcel was picked up on New Year's day ( the postman gave us the slip to collect the VPP parcel that day), I found time to open it only yesterday; Thank you for the CDs.

Now, I am anxiously awaiting vouchers[I could not find them in the packet] for the 2 diamond ear-rings, valued...
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R
Ramakant B. Rahate
from Delhi, Delhi
Jan 2, 2009
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Resolved

Excess amount. charged on Card

I had booked for gift voucher for purchase of Reebok Shoes costing Rs.1300/- under EMI scheme and paid sum of Rs.1400/- throgugth my ICICI Bank Credit Card.
1) I am yet to receive the gift voucher,
2) ICICI Bank has already billed me for Rs.1400/- in the current month and not offered me any EMI scheme for which I have paid extra amount. Now, It is understood that EMI scheme is avaliable only for transaction more than Rs.2000/-....
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S
Shabin Navas
from Chennai, Tamil Nadu
Dec 29, 2008
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Resolved

Poor Customer Service on Reebok shoes

Hi,

My Name is Shabin. I am from Chennai. 20 days back (Dec 08th) I bought a Reebok shoes from the Reebok showroom here in Chennai costing Rs 5000. After few days I see the upper portion of shoe is getting detached. I have showed it to the showroom and asked for replacement. At the time of purchase the manager of the showroom assured me that any defect to the shoes can be replaced from the showroom itself.

But...
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N
Navnit Sharma
Dec 26, 2008
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Shoe pasting & upper sole - Reebok

Dear Customer Care Officer
I have been purchasing and using the Reebok Brand shoes including accessories for last few years with a confidence that it is the best availble brand in India. On the same pretext I purchased a shoe from BHARAT ENTERPRISES, NAYA BAZAR, JACUBPURA, NEAR JAIN MANDIR, GURGAON.He committed to me fro six month replacement warranty.
In last two month shoes got problems about pasting & got damage o[censored]pper...
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M
M. R. Deswal
from Mumbai, Maharashtra
Nov 27, 2008
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Resolved

Defective Pullover

To

Reebok India

I bought some Reebok articles from 'Adis, SCO 35, Sector 11, Panchkula' on 25.11.2007, one of these articles was Pullover (Article Code MSS7318 005) worth Rs.1699/-. This pullover found to be defective since its neck was not properly woven due to which woolen threads started to disentangle when it was worn on the first instance. I reported the matter to Adis on the next day which took...
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VIVEK CTKUMAR SHARMA
from Delhi, Delhi
Nov 26, 2008
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NON RECEIPT OF ANY PRODUCT

THIS IS MY SECCOND COMPLAIN REGARDING THE SUBJECT. I HAVE NOT RECIEVED RECIEVED ANY OF THE PRODUCT I HAVE ORDERED i.e. REEBOK SHOE, DIAMOND JEWELLARY GIFT VOUCHER & HOLIDAY PAKAGE AGAINST YOUR CHARGE OF RS. 2249/- IN THREE INSTALLMENT VIA CREDIT CARD OF WHICH YOU HAVE CHARGED 1049/- AS 1ST INSTALLMENT ON 29.10.08 FROM MY CARD NO[protected]XXXX. YOUR REPRESENTATIVE HAVE TOLD ME ON THE PHONE THAT I WILL RECIEVE IT WITHIN 7 TO 10 DAYS....
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