[Resolved] Reliance Digital — complaint no[protected]

Nantu Banik

from Mumbai, Maharashtra

Jun 4, 2019

Address: C/O- Banik House, Surya Sen Nagar, PO-Abdalpur, Madhyamgram., North 24 Parganas, West Bengal, 700155

Dear Team,

I had purchased a water purifier of AO Smith from your outlet store based on your sales people advice. I had also taken three years warranty from Reliance Digital. Post purchase of this product, I was facing lot of issues and it was addressed by Reliance digital since comes under AMC
On dated 30th May I had made a complaint to customer care department since machine is not working. Till now no one has attended this call. I had also follow up with customer care department assured me that it will address and all my follow up gone for a toss.

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Jul 18, 2019

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Jun 05, 2019

Reliance Digital Customer Care's response Hi Nantu,

That is not the experience we would want our customers to have. Please call us on our toll-free number[protected]. You can also find out other touch points using this link: https://bit.ly/2XbzWVB. Thank you.