[Resolved] Reliance Digital — daikin ac instrument inner defective problem identified

Prem Kumar Peddi

from Alampur, Telangana

Sep 29, 2019

Address: Begumpet, Hyderabad, Telangana, Hyderabad, Telangana, 500018

This was my bad experience with the reliance digital @ begumpet, hyderabad from purchase day onwards.

Date of purchase: 14/07/2019
Product name: daikin atkl50tv

Major problem identified and the details are as follows:

Ac instrument inner defective problem identified while opened for dust cleaning purpose where i have seen that the sleeks were total damaged (Not proper way like lines) so that's why am not getting proper cooling when it was in low point like below 18 also.

I need this instrument to be total changed or else i will go to next level on this issue.

Pl call me (+91 [protected]) on immediate basis & take necessary action on this matter for replacement.

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Nov 4, 2019

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Sep 29, 2019

Reliance Digital Customer Care's response Hi Prem,

We regret the inconvenience caused and would like to inform you that we have forwarded your request to our concerned team. We are expressly working towards resolving it at the earliest.

Verified Support

Sep 29, 2019

Reliance Digital Customer Care's response Our team tried contacting you, however, was unable to connect. Request you to share your alternate contact number and purchased invoice on CSHEAD.[protected]@ril.com