[Resolved]  Reliance Digital — ignoring customers with don't care attitude after purchasing the product

Address: Reliance digital, opp Durga Mahal , patamata, Benz Circle , Vijayawada, Andhra Pradesh, Krishna, Andhra Pradesh, 520010

It's been a week i bought daikin ac etkl50tv model and still i didn't get it installed which was promised to be installed in 2 days from the date of purchase. I have been following them up every day from last 5 days to this number [protected] and every single time they say "sir, installation team is on the way and job will be done by the evening". Today, i have asked when will you send the team exactly and stop fooling people by giving false/fake promises ; they responded "what should we do if you are getting fooled" such disgracing act!! When the executive said this to me, he disconnected my phone call after asking his name. I made 4-5 calls to know his name but continuously disconnected my call with intention.. Never expected such unqualified executives or staff are working for reliance digital.. There is no single contact number for costumers to track or enquire on their products purchased from reliance digital... Even though after saying that we want to buy two more ac's from them they have responded the same with so much head weight.. I plead the customers to not put your hard earned money on reliance as they don't care you at all once you have purchased the product because reliance digital have taken the customers for granted with high quality o[censored]nprofessionality and ignorance..
Reliance digital
Patamata, benz circle, vijayawada
[protected]
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Jun 15, 2019
Complaint marked as Resolved 
Reliance Digital customer support has been notified about the posted complaint.
Verified Support
May 13, 2019
Reliance Digital Customer Care's response
Hi,
We regret the inconvenience caused and would like to inform you that we have forwarded your request to our concerned team. We are expressly working towards resolving it at the earliest.
Verified Support
May 14, 2019
Reliance Digital Customer Care's response
Hi,
Please share your registered contact number and purchase invoice copy at CSHEAD.[protected]@ril.com to assist you further.
 
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