[Resolved] Reliance Digital — kent water purifier after sales service

Anjali keswani

from Mahad, Maharashtra

May 9, 2019

Address: A 8/3 green betal residency station road durg, 491001

Dear sir, i am anil keswani from durg chattishgarh. I have purchased kent water purifier from reliance digital on dec 2018. The kent is not working since 2 months and no one from the service centre is helping us to get it repaired. They assured us that they will replace the kent and will provide us the replacement money but no action is taken since 2 months. We have also taken the warranty for 5 years. Kindly please resolve this issue or else we have to file a complaint against against your bad service to consumer forum. This is the last time we are seeking for your help you people provide the worst consumer service

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Jun 12, 2019

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

May 10, 2019

Reliance Digital Customer Care's response Hi,
That is not the experience we would want our customers to have. Please call us on our toll-free number[protected]. You can also find out other touchpoints using this link: https://bit.ly/2XbzWVB. Thank you.

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Comments

Kent RO Customer Care

from Noida, Uttar Pradesh

May 15, 2019

Dear Ma'am,

We deeply regret the inconvenience caused. Customer satisfaction has always been our priority and we are promising you that we will resolve this as quickly as possible. Please share your contact details at [protected]@kent.co.in. You may also call us at +91-[protected].

Regards,
Team Kent