[Resolved] Reliance Digital — lousy customer service

[Resolved] Reliance Digital — lousy customer service

G Gvindinf from Bengaluru, Karnataka Apr 2, 2018

Purchased washing machine. No installation person came even after 3 days. I have made over 20 phone calls to the store. Each time either they put me on hold or tell me the person will come in next few hours. At time of purchase they confirmed installation in 24 hours and now it is over 3 days. Worst customer serivice whwre customer has to constantly keep following up. Was this information helpful? No (0) Yes (0)
May 3, 2018 Complaint marked as Resolved Reliance Digital customer support has been notified about the posted complaint. Verified Support Apr 02, 2018 Reliance Digital Customer Care's response Dear Valued Customer, Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you. At Your Service, Reliance Digital
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Comments

Rakesh Mulia

from Burla, Odisha

Apr 3, 2018

Dear Sir,
Due to i am pre-booking a Samsung Galaxy S9+ date of 11 Mar 2018 from Reliance digital. As on date i am not receiving this phone & I request to you please clarify me which date I received this phone.

Reliance Digital Customer Care's response, Apr 9, 2018

Verified Support

Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital