Reliance Digital — opted for resq plan for refrigerator provided by reliance digital but they didn't repair my refrigerator even after several follow up

Address: Hyderabad, Andhra Pradesh, 502032

My refrigerator stopped working on 16 may 2019 and i have registered a complain with reliance digital regarding the same as when i bought the product from reliance i have opted for their extended warranty called resq.

They told me that it will be resolved in 2 days and on the next day i. E 17th may 2019 their technician visited and told that refrigerator pcm main has burnt and need to be replaced and said that it will be done in 2 days. I waited for 3 days and after not update i called their customer care number [protected]. They said they are escalating it and it will be resolved soon.

After that its been 22 days since then i am continuously following up with them but only getting the same reply that its been escalated and i will get call from their senior for further update but till now nothing been done