Reliance Digital — pathetic customer service

Dear Sir,
I brought Daikin 3* 1.5 Ton SAC 3SINV FTKH50S from Reliance digital Gurgaon. From the day bought & installation it has no cooling..We got the AC installed on 20th May 18 and the day one I’m complaint to Reliance digital customer care aprox 10-15 time. Every time their engineer came & find different type of complaint including they told filled GAS are low & then next time they fill the gas but result are zero in (Two time Daikin engineer also come). Many time they registered my complaint & send me SMS your complaint are registered & engineer are assign who will attend that day & within 20minut next SMS are came your complaint are successfully completed (I have All proof regarding this). Finally when I insist to customer care executive they told me they assign senior engineer Mr. Sandeep who attend two time the complaint and he reported in front of me their senior AC not maintain cooling proper. And they told me they reported to Daikin for replace the ac and before replacement Daikin engineer also came for check but they told me ac are fine but stabilizer not step up volage properly. I’m again complaint to reliance they change stabilizer or find the problem but their engineer told stabilizer are fine but ac not maintain cooling properly. Now they told me problem are my home which in 2nd floor (Top floor) so its not resolvable.
In my opinion mistake are my why I’m go to Reliance digital & why buy third class company Daikin ac.
I’m purchased the AC from Reliance Digital GFA-026-15 G-16, Ansal Plaza, Palam Vihar, Gurgaon While purchasing we clearly told them we have top floor they suggested us to buy Daikin three stare inverter AC and we did that.
I’m not statisfied with Daikin and would not recommend anyone to buy that as they have pathetic customer service & their executive don’t even know how to talk. We are just fed up with this brand & retail showroom.