[Resolved] Reliance Digital — philips garment steamer

Monica Kawdo

from Morena, Madhya Pradesh

Dec 15, 2019

Address: Durg, Chhattisgarh, 491001

I bought a phillips garment steamer from reliance digital treasure island mall bhilai chhattisgarh. They sold me saying that it works for all type of garments. After using it i found that it is not working on my clothes. I went back to the store. They are not ready to exchange it. And now they are saying this works only on blazers, not on cotton clothes.. All my money went into vain. This is highly unprofessional of reliance. I am a regular customer and i am treated in this manner. Kindly solve my problem.

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Jan 15, 2020

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Dec 15, 2019

Reliance Digital Customer Care's response Hi,
That is not the experience we would want our customers to have. Please call us on our toll-free number[protected]. You can also find out other touch points using this link: https://bit.ly/2XbzWVB. Thank you.