[Resolved]  Reliance Digital — reconnect split ac not cooling and noisy

Address: 1262 Wright Town ,Prestige Duplex Opposite Amar Jyoti Building JABALPUR Bhavan, Jabalpur, Madhya Pradesh, 482002
Website: www.consumercomplaints.in › Electronics & Appliances › Reliance Digital

I have purchased 2 reconnect split ac 1.5 t from your reliance digital jabalpur mp outlet on feb 2017. ([protected]-my registered mobile no)

Later purchased ac is giving problems from the beginnings of the subject matter and its complaints were promptly being raised. All its periodic services were carried out timely in due course.

Every now and than complaint of the subjected matter can be verified in your systems by varying my registered mobile no. Complaints were made obviously in summer /hot season.

This particular products is still in the same mode of non cooling and making noise. Promptly raised complaints was raises on 10th /30th april 2019 and again in many a times in may 2019. No resolution is done as on date.

Local reliance digital representative (Ms parul-[protected]/2661782) at jabalpur are unable to answer about the resolution stating the repairs is carried out by some 3rd party agency. The same complaint has also been registered in your toll free [protected].
After speaking to 3rd party repair representative [protected]/[protected]/[protected]/ but complaint not attended resolved.
Now this very talented team either avoids call or switch off their calls on me

I am feeling like a fool & cheated by purchasing your two acs, suffering in 44/45 c in hot summer.

I need now replacement of my default ac in no time.

Hope the concern is promptly addressed

Yiu can get in touch with me in my registered mobile no [protected]
Was this information helpful?
No (0)
Yes (0)
Jun 12, 2019
Complaint marked as Resolved 
Reliance Digital customer support has been notified about the posted complaint.
Verified Support
May 06, 2019
Reliance Digital Customer Care's response
Hi,

Thank you for sharing the required details. We are escalating your concern to the relevant team and will get back to you with an update at the earliest.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Digital
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    47%
    Complaints
    4678
    Pending
    0
    Resolved
    2137
    Reliance Digital Address
    3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai, Maharashtra, India - 400002
    View all Reliance Digital contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR