[Resolved]  Reliance Digital — samsung a9 phone repairing

Address: E204 DDA LIG FLATS, SARITA VIHAR, New Delhi, Delhi, 110075

Hi my self trishna i bought a phone from reliance degital sarita vihar with insurance from oriental insurance ([protected]@wiaservises.com) its been a month o have hanedd over my phnne to the reliance store in sarita vihar store manager is shankar, still my phone is lying in there store. They have nottaken any action my phone screen was damage back mirror was damage i went 4 times to store but manager shanker was not available they have not given any slip or id to me my clain id number of insurance is 331914, i need my phone to be repair or i need my full money back, i am facing problem but the sttore manager always neglect it, he ket the phone with him in his outlet,
I tried the numbers mention on insurance poilcy
No one picked up the call
Even if you check the mail they sent, they have not mention anything
Only they have mention claim mumber
+2 photos
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Jan 6, 2020
Complaint marked as Resolved 
Reliance Digital customer support has been notified about the posted complaint.
Verified Support
Dec 06, 2019
Reliance Digital Customer Care's response
Hi Trishna,

We regret the inconvenience caused and would like to inform you that we have forwarded your request to our concerned team. We are expressly working towards resolving it at the earliest.
Verified Support
Dec 06, 2019
Reliance Digital Customer Care's response
Hi Trishna,

Our team tried contacting you, however, was unable to connect. Request you to share the alternate contact number and purchased invoice copy at CSHEAD.[protected]@ril.com
 
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