[Resolved]  Reliance Digital — voltas air-conditioner

Address: New Delhi, Delhi, 110092

Website: A/C - Voltas under subscription of one yr service nd repair

I had purchased a voltas a/c from reliance digital store karkardooma delhi and purchased a subscription of 2000 rupees annually for service and repair. Now when my air conditioner is not working it had been submitted to your service center on 11th march, we got our a/c back after one week but still was not working and send back. My only concern is that if the part is not working then kindly change the part. It has been 15 days but still i have no information by when i will get my a/c or how much more time will it take, really fed up with this sort of service. As we are getting trouble from this and your call center guys have no sense of responsibility. I called today and i was told by him that it takes 15 days and if you want it early get a local part in it. Is this the kind of services you guys providing. I want a immediate solution for this and want my a/c part replaced with 'original part'.
My number registered is [protected] - in name of kiran kapoor
Regards,
Anirudh kapoor