[Resolved] Reliance Digital — Worst after sales services

shashi_tech

from Allahabad, Uttar Pradesh

Dec 8, 2016

Address: 123106

Ref:
Relationship ID [protected]
Customer's contact ID [protected]
DOP 23.11.2015

Sir/madam,
This is to inform you that I have registered a complaint related to my Whirlpool washing machine (as referred above), which is not been solved till date even after 10 days. Complain number [protected] and [protected]. If my problem persist any more, I shall have no option other than consumer forum as it is very painful to chase and call on daily basis and get the false commitments from your side. Requesting you to either change the machine or solve the issue immediately.
We are facing the worst service experience by one of the repute brand and because of this type of service you are now losing your genuine customers.

SHASHI SRIVASTAVA
[protected]
shashi_tech2000 @yahoo.co.in

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Aug 7, 2021

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

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Comments

Whirlpool India Customer Care

from Delhi, Delhi

Dec 9, 2016

Dear SHASHI SRIVASTAVA,

We're sorry for the experience you had. This concern has been raised with our team. Please allow us some time to get back to you.

Regards,
Whirlpool Support

Whirlpool India Customer Care

from Delhi, Delhi

Dec 10, 2016

Dear SHASHI SRIVASTAVA,

Since you have purchased this product from Reliance Digital. So, we would request you to please get in touch with Reliance Digital to get the assistance on the same.

Regards,
Whirlpool Support