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Reliance Fresh Complaints & Reviews

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1.3
Updated: Feb 4, 2025
Complaints 2152
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So far, so good. Reliance Fresh is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Reliance Fresh will keep up the work and continue to help more customers with their concerns even better 🤝
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Reliance Fresh reviews & complaints page 108

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S
sajjan kumar goyal
from Kolkata, West Bengal
Apr 21, 2008
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PREPAID CARD SCHEME

I HAVE DEPOSITED RS. 300/- ON 14.03.2008 FOR PURCHASING THROUGH CARD nO. 2266 FROM THEIR GOVIND MARG STORE FROM THAT DATE THEY HAVE ALLOWED ME TO PURCHASE ONLY 36.49 AND FOR THE BALANCE AMOUNT WHEN EVER I HAVE VISITED TO THEIR STORE AT GOVIND MARG ON 5.4.2008 AND 20.4.2008 AND ALSO AT THEIR STORE AT MANSAROVER THEY HAVE NOT ALLOWED TO PURCHASE THROUGH THE ABOVE CARD. I HAVE LODGED ALL THE COMPLAINTS IN THEIR REGISTER BUT THEY ARE NOT RESPONDING....
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M
Mahendra Kumar
from Chennai, Tamil Nadu
Apr 15, 2008
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Overcharging/Wrong Billing

Reliance Industries Ltd,

Dated:-16.4.2008
Sub:- Improper Billing system at Reliance Fresh

Dear Sirs,
The chain of Reliance Fresh outlets has come up in different cities of India lately. At Panchkula too a Reliance Fresh outlet has opened about 5-6 months back.
Vide my below mentioned complaint I would like to draw your attention about the quality of the software employed by the company...
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D
dhiraj goenka
from Chennai, Tamil Nadu
Apr 15, 2008
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took higher price from mrp

i buy a sunfeast born born biscuit packet 176gm from the reliance fresh store surat its mrp is rate 18 but they took 22rupees for it and gave bill...
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U
utsav madaan
from Chennai, Tamil Nadu
Apr 2, 2008
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adulterated food items

i bought moong dal from reliance fresh wz f-50 and 51 mangal bazar milap nagar uttam nagar new delhi 59. when i put that moong dal in water then its yellow colour got faded and when i see it, it was not moong dal it was urad dal. so i want to compensate the company for our loss. please take some action . phone number of the company is [protected], E MAIL ADDRESS IS [protected]@rel.com...
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R
Rakesh
from Pune, Maharashtra
Mar 31, 2008
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Perchased goods with item missing in it

I have perchased Allout liquid mosquito destroyer along with plug for it. When I checked at home, the Liquid contaner was missing, only the plug was there. I went to Reliance Fresh store-Marthalli-Sarjapur ringroad, where i took this. The Store manager does not have manners to talk to customer and he is complaining the customer itself to check the goods before taking and asking me to do what ever I can.

Is there solution for...
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N
NARAYANA BHAT
from Bengaluru, Karnataka
Mar 30, 2008
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Selling above MRP

I purchsed a packet of ground nut oil (Safal)on 29.03.2008. The MRP printed on the packet is Rs.83/. Reliance Fresh, Vidyaranyapura branch, Banalore 560097 has chrged Rs. 86/. I have got the relevant bill also. Are the retailers allowed to charge above MRP ?...
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E
E Johnson John
from Bengaluru, Karnataka
Mar 29, 2008
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Information not given correctly

I purchased 5Kg Reliance Atta and on the shelf it was written (if you buy 5kg Reliance attaa 1 kg reliance atta is free) while billing I did not notice and paid the amount and went, on reaching home I notice that they have charged for 1kg atta also which should have been free. I went back to store and informed the supervisor. He told he is sorry they forgot to remove the promo offer board. On asking to refund he refused aslo on asking to...
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K
khushhal jeet rai
from Delhi, Delhi
Mar 27, 2008
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EXTRA ON MRP

SIR,
I BOUGHT A MISWAK TOOTH PASTE TUBE FROM RELIANCE FRASH. THE MRP ON THE ITEM 50/-. THEY HAVE CHARGED Rs 55/- FROM ME. I HAVE GOT THE BILL AND ITEM WITH ME. PLEASE HELP AND TAKE THE ACTION AGIANST THEM.

THANK U

KHUSHHAL JEET RAI...
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Kailash Mohta
from Anand, Gujarat
Mar 20, 2008
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Costly items & very bad staff behaviour for customer

I am Kailash Mohta, age 58, resident of Indore (MP). I had bought 2 kg @ Rs 240/kg of Jeera from Reliance Fresh on 14th March, 2008. But on 20th March, 2008 I found that at other retail stores the same product is available @ Rs 140/- only. Then I contacted the concerned person Mr. Vijay Bharti and the store Manager (who refused to tell his name) via telephone and requested him to interchange the above item to some other item but he refused...
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R
R. Jeya Rethna Seelan
from Chennai, Tamil Nadu
Mar 7, 2008
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Balance payment not return in Reliance Fresh

I am regularly shopping in Reliance Fresh, A. A. Road, Gnanaolivupuram, Madurai. After the billing, when the payment is given, if any change to be given to the customer it is not given. On 7th March 2008 Time 21.26.26, ( CO109 #0287 SO2577 - Card No. [protected]). I purchased items for Rs.59.50 (after rounding). When I gave Rs.60/- the balance 50p was not given back. For me this type of cheating is happening 6th time in the same REliance...
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S
Sandeep Kansal
from Chennai, Tamil Nadu
Mar 4, 2008
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Bad quality product and poor Customer care service

Myself Sandeep Kansal, a resident of Mahipur...... I generally used to purchase all consumable items from Big stores like Big Applie , Mega martetc and as in month of Jan,2008 ..a retail outlet start worknig in mahipalpur from Reliance and i had a very good impression of Name and fame of relaince and blindly i visited that store on 26th february 2008 and purchase some goods from there that include 10 Kg pack of Wheat flour packed with name...
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L
Lavi Pal Singh
from Chennai, Tamil Nadu
Mar 2, 2008
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Beware - Be cautious while you shop at Reliance Fresh

I am a resident of Chennai and (used to) be a regular shopper at Relaince Fresh - Porur store besides in other areas. I would share my experience & would advise you to be cautious while shopping at this Stores
i) Overcharging –
a.Bill price higher than M.R.P
ii) Schemes by Manufacturer
a.Mentioned on product packaging are not offered at billing counters & communicated that scheme is not valid for...
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