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Reliance Fresh Complaints & Reviews

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1.3
Updated: Feb 4, 2025
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Reliance Fresh reviews & complaints page 31

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D
Dr.Deepak Chanda
from Delhi, Delhi
Jan 29, 2019
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store inefficiency and feedback

At sector-4 gurgaon outlet the store is completely inefficient. The personnel at the billing counter is unaware of the discounted prices. Also the quantity weighed at the counter is not correct. If the consumer does not review the cases of over charging in appropriate to weight is billed. Even the card payment is not attended. While the payment transaction fails, reliance fresh does not provide needed support instead customer has to run pillar...
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Anjani194@gmail.com
from Delhi, Delhi
Jan 27, 2019
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misbehaving and harassment

Address: 110063

Hi i am anjani sharma living in pashchim vihar delhi nd today 29jan19 i went to the reliance fresh store after coming back from home in noida i had edibles in my bag which the gaurd firstly did not check my bag to see i'm already getting stuff from outside and he handed me the basket himself, then while checking out he insisted to check and when they checked they took out everything stating i was shoplifting, i made them speak to my dad who...
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S
Shardendu Srivastava
from Sendhwa, Madhya Pradesh
Jan 25, 2019
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poor store, beware while picking anything up with kids

Address: Indore, Madhya Pradesh, 452016

Visited relaince fresh, indore (Mp) yesterday, very poor experience, got burnt while picking up the harpic bottle, such a sensitive chemical, broken bottles and spilled over everywhere, no one to take care as we being customers are compelled to buy.. Anyways i pickedup the bottle and got burnt, my shirt and me as well.. Asked for manager, arvind gupta sore manager, least bothered, took very lightly as nothing happened... Never seen and heard...
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Vibek mojanty
from Bhubaneshwar, Odisha
Jan 18, 2019
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talking idiotly to me mr bikash rout

Address: Khordha, Odisha, 751024

Take action on him or else i will lodge an fir against him. I dont want to see him when i visit again your store. Raghunathpur bhubaneswar odisha. I visited today morning your store. Within my billing process he make another bill without asking me. I when i ask he talked to me badly. And he also told he ask me about the billing. He must be punished for this. I also told to check the cctv but he ignores...
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R
rahman575
from Pune, Maharashtra
Jan 15, 2019
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reliance fresh in medavakkam chennai - closing early at 08:30 pm

Address: Chennai, Tamil Nadu, 600100

Reliance fresh in medavakkam chennai - 600100

If we go at 08:45 pm security outside reliance fresh says that, we are going to close so he not allowing inside the store.

I think reliance fresh closing time is 09:30 pm. They should allow the customers tell 09:30 pm. Same has happened to other customers also which i have seen in person.

We are not happy with the service which reliance fresh is giving...
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S
Srini21feb58
from Boisar, Maharashtra
Jan 6, 2019
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rotten fruits

Address: Pune, Maharashtra, 412207

Reliance fresh at wagholi (Store no 2944) is selling rotten fruits. We have highlighted this to the manager of the store in vain. This is not expected from a reputed brand like reliance. This is a health hazard. Also the store refuses to accept the return of such fruits. Some of the photos of fruits stored and a video clipping on strawberry fruits bought recently are self - explanatory. Also reliance fresh near ivy estate, wagholi runs on...
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Sahil Bhutani1981
from Chandigarh, Chandigarh
Jan 5, 2019
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very poor customer service

I want to report poor customer service in reliance fresh store in sector 13-17 panipat. Everytime i visit the store i have to wait long time for a service guy to attend at non veg counter. This is not a one time issue but service is not provided in time. Even after asking several times for a person to attend, i end up waiting for 15-20 min. Even at the cash counter people are not well trained and end up making huge ques at the counter. Most...
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Shiva793842
from Sathupalli, Telangana
Dec 31, 2018
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regarding store men

Address: Warangal, Andhra Pradesh, 506002

Hello,
We are residing in warangal telangana and we are the regular customer for reliance fresh located in pochamma maidan, warangal telangana i'm writing this mail regarding a worst service which i faced today.
In detail, i went to store asusual to buy milk packets but the store people refused to provide me suficient milk packets i actually take bulk in quantity regularly during the last hours of closing the store
Recently...
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V
vishali.r@gmail.com
from Bengaluru, Karnataka
Dec 27, 2018
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billing not done due to offline

Address: Bangalore, Karnataka, 560038

Indiranagar bangalore reliance retail... Was open this morning, around 8.45am, the billing counters could not operate with systems being offline.
Again after about an hour, it started working and again went into offline mode. Came back the second time and again down. Can something be done immediately to resolve the problem and not inconvenience the customer...
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S
sudhirgupta.ynr@gmail.com
from Bareilly, Uttar Pradesh
Dec 27, 2018
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non refundable of amount

Address: Yamuna Nagar, Haryana, 135001

I had purchased some items of rs 674 from reliance fresh on 21.12.2018 at their store at near gaba hospital, yamuna nagar-135001 (Haryana) pid : 321627 batch id: 9151. I paid amount via pay zapp of hdfc and amount of rs, 674 was deducted from my hdfc credit card but reliance representative said that they have not received payment of rs.674. He has not given me buyed items.

My hdfc card customer care said that amt was transferred...
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S
sudhirgupta.ynr@gmail.com
from Bareilly, Uttar Pradesh
Dec 27, 2018
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non - refundable of amount

Address: Yamuna Nagar, Haryana, 135001

I had purchased some items from reliance fresh, near gaba hospital, yamuna nagar -135001 (Haryana) for rs.674/- on 21.12.2018< pid 321627 crnt batch id 9151 and paid rs.674/- via payzap hdfc credit card and amount was deducted from my hdfc credit card. Your representative at store has not given items and said that rs, 674 was not received by us.
I contacted hdfc card customer care and they said that the amount was credited to reliance...
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R
Rajendraprasad A.V
from Thiruvananthapuram, Kerala
Dec 23, 2018
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excess cost levied on grocery articles reg.

Address: Thrissur, Kerala

The reliance outlet at irinjalakuda is levying exorbitant price over and above mrp and also betray consumers on discount sale. Out of he grocery items today i bought from the out let, chana packet item is chargedrs. 146, wheras the mrp of the item is rs. 138. So also the sampthrupthi coconut oil packed bottle priced rs. 220 instead rs. 219 (Mrp). The modi cake 450 gram is charged rs. 142.10 without 10% discount offered on mrp rs. 145 the...
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S
SanjayKP
from Bengaluru, Karnataka
Dec 23, 2018
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callous behaviour of staff for refund

Address: Khordha, Odisha, 753003

Date: 23rd december 2018
Store: reliance fresh, ruchika market, baramunda, bhubaneswar, 753003
Product in question: saffola oats 1kg with a 400g pack free with it

We purchased items including the saffola oats 1kg which had a 400g pack free with it. Both packets were taped together which was convenient. However, the lady at the billing counter scanned both packets and charged me for both the 1kg and 400gm packets...
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A
arvy_1
from Delhi, Delhi
Dec 17, 2018
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customer data peddled

I am registered with DND. After visiting Reliance Fresh, Maruthi Seva Nagar, Bangalore, I am usually disturbed during my working hours by calls for credit cards, personal LOANs, etc from different mobile numbers. (Latest were from [protected] and [protected]). This is a recurring nuisance. Customers data is sold to third-party without the customer's consent or knowledge. When I contact the concerned bank about the call, those ###...
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shreerang joshi
from Nashik, Maharashtra
Dec 13, 2018
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non-cooperative attitude of staff

Address: Pune, Maharashtra

The staff at reliance fresh store at ivy estate, wagholi, pune is extremely non-cooperative. This pertains to their behaviour on 11 december 2018. There was no one to weigh the vegetables; inspite of requesting the staff no one turned up. Customers were waiting in line for more than 10 minutes. The manager too was requested, but still no action was taken. The manager was in fact with three other staff members inside his office... Eating.br...
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N
NARESH SHABARI ASOKAN
from Coimbatore, Tamil Nadu
Dec 13, 2018
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employee using the perfumes

Address: 641004

Hi this is naresh, i am regular use to buy things at reliance fresh in masakalipalayam road, hope college, coimbatore. Today (13/dec/18) morning when i was purchasing the products @ 8.20 am, i just noticed one of your male employee (Short name abhi), who just came in and directly went to perfume section, opened up one of the fogg perfume and use for his own, then put back the same in selling rack.

Are you guys kidding at customers??...
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P
Prash Cj
from Coimbatore, Tamil Nadu
Dec 11, 2018
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rotten food product

Address: Chennai, Tamil Nadu

Brought food products today at reliance fresh at tambaram (Chennai), frozen food (Amul happy treats hash brown) that i brought was rotten the manufacturer month was dec 2017. Pls provide a solution. I didn't expect such lack of attention from the store. The smell itself was so bad when the seal was opened, excepting a solution from you soon.

My email — prash. [protected]@gmail.com
[protected]. Phone number...
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D
Deepak Chahar
from Bengaluru, Karnataka
Dec 8, 2018
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staff misbehaviour!!!

Address: 560064

Hi, this to bring to your notice that there has been a incident of serious miss conduct by your employees @yelahanka store in bangalore.

We went to buy groceries at around 8:30 pm, store looked understaffed and was in completed mess. New process of weighing fresh veggies was being introduced and team was completely clueless and more so no dedicated person was available to weigh and put the sticker every now and then 1 of the...
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A
Anu88
from Ratlam, Madhya Pradesh
Dec 7, 2018
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entry stopped while shop and counter were open

Address: Indore, Madhya Pradesh, 452001

I visited reliance fresh indore, mp, near indraprasth tower. It was 9.30pm and customers were shopping and counters were still open. But the security guard refused me entry saying counter is closed.
Still i reasoned with him but to no avail. 2 more employees came and said sir we will not allow you to enter saying counters were closed. I told i just needed one item and am not here for bulk shopping. This type o[censored]nruly behaviour can...
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H
Harshabh Soni
from Patiala, Punjab
Dec 7, 2018
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not attending customer

Address: Panchkula, Haryana, 134108

I got a coupon from your side stating that on your diwali purchase you got coupon of worth rs 100 when i went to store situated in sector 16 panchkula they are unaware of it and with cooperation i have waited for around half hour but they are least interested in attending me. Please see to it and earlier also i have seen there is no queue for billing so kindly resolve it....
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