Reliance Global Call — Account balance shows 0 even after automated payment deducted money

Reliance Global call Support team,
I am unable to make any calls over the last 2 days. Automated payment did deduct the monthly fee but account balance shows 0.

I have tried more than 100 times to reach customer support over phone. Nobody picked up the call.

This is the worst customer support I have come across till date. Please return my money immediately.

Thanks
PPaul