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Reliance MART Complaints & Reviews

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Updated: Dec 1, 2025
Complaints 935
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Reliance MART reviews & complaints page 8

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P
PramodWaghamode
from Mumbai, Maharashtra
Aug 25, 2022
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Address: India

I receive frequent fraud emails from valid jiomart email id asking for payment for the order I have not placed. I ignore it a few times but now it is becoming a nuisance. The worst part is, the email ID from which the fraud emails come is a valid jiomart ID ([protected]@jiomart.com). Please stop sending such fraudulent emails.
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    R
    Ramesh Takkar
    from Haridwar, Uttarakhand
    Aug 25, 2022
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    Address: Rohtak

    I purchased on 15/08/22 from reliance Smart Rohtak Haryana of Rs.2537.23. An amount of Rs 539.23 made vide UPI. My account debited and show successful transaction in Bank. But credit not given by the Store. They giv me this attached slip and say visit after 2days and we will give you Credit Note.
    Sir, in this transaction already a credit note of Rs. 1998/- is encashed and remaining balance paid through UPI. I visited 4 time to your store. They not say come after 5 days.
    Everytime this happens with me.
    Please lookinto the matter.
    +1 photos
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      M
      Mayank9393
      from Jamshedpur, Jharkhand
      Aug 22, 2022
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      Address: Dimna Jamshedpur

      I had bill of Rs 616. The staff asked me the payment through paytm.I did the payment after that the another staff comes and says payment through Paytm is not accepted he said it would be refunded and asked me to pay through phonpay. I did the payment but I didn't receive the refund amount till now .The manager staff misguided my amount and bluffed me.
      It's shame that Reliance is doing so .
      I never expected such inconvenience from the brand.
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        S
        Aug 19, 2022
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        Address: 304 Maitri Darshan CHS Kajuwadi Thane west 400604

        I hope in double swipe of debit card in your store at Korum Hall thane you will not compel me to approach in consumer court and demand expenses and compensation for mental agony due to your indifferent attitude towards customers hard earned money

        I have purchased grossary of Rs.2124.99 on[protected] at.11.47 am and paid 2124.99 due to your faulty machine it was not reflected in your machine but debited from my account . Your saleswoman again swiped card and I have paid Rs.2124.99 on[protected] at 12.06 pm .. I have presented smas copies and bank pass book copy showing double deduction .

        Mr. Jatin Mr. Vdul and Mr Dinesh are tossing me to each other . I have visited 10 times to your korum hall basement branch Mr. Vidul is most arrogant and inefficient person who did not reply who told me don't call me and even when I visited your mall at Korum he denied he is Mr. Vidul kindly guide me where I would get refund of my money

        [4:32 PM, 7/23/2022] Shrinivas Phadke: Your SB A/c *5411 Debited for Rs:2124.99 on[protected]:47:05 by Debit Card Swipe Avl Bal Rs:103562.95 -Union Bank of India
        [4:43 PM, 7/23/2022] Shrinivas Phadke: Your SB A/c *5411 Debited for Rs:2124.99 on[protected]:06:14 by Debit Card Swipe Avl Bal Rs:101437.96 -Union Bank of India
        Shrinivas Prabhakar Phadke
        Maitri darshan CHS
        Kajuwadi Thane west

        cell No. [protected]
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          B
          BALA KRISHNA KANAGANI
          Aug 15, 2022
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          Address: Gollapdui branch

          Gollapudi relaince mart billing staff are not respond our doubts and also they are moving out side of billing section while billing in process and billing takes more time and also leave billing counters frequently and also payment issues are also there I faced more payment issues
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            J
            jai goud
            Aug 14, 2022
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            Address: Old ALWAL secunderabad Telangana 500010.

            I have taken McCain cheese shots nuggets by seeing the offer on product, but after going to Bill section there is no offer on that product, They are keeping Buy 2 get 1 offers but there is giving Other offer like 7 ₹ off on product. y the hell they are keeping the offers Boards on the products, y they are giving Other offers,
            & on billing counter system will not work properly suddenly it get stucked. in each counter customer should stand for minimum 20 mins to get the bill, if possible train them or else change the staff.
            Staff members are wasting the time of customers.
            First change the incharge n staff management officer.
            This is my request
            +2 photos
            Aug 14, 2022
            Updated by jai goud
            I have taken McCain cheese shots nuggets by seeing the offer on product, but after going to Bill section there is no offer on that product, They are keeping Buy 2 get 1 offers but there is giving Other offer like 7 ₹ off on product. y the hell they are keeping the offers Boards on the products, y they are giving Other offers,
            & on billing counter system will not work properly suddenly it get stucked. in each counter customer should stand for minimum 20 mins to get the bill, if possible train them or else change the staff.
            Staff members are wasting the time of customers.
            First change the incharge n staff management officer.
            This is my request

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              S
              ShrishSri
              from Lucknow, Uttar Pradesh
              Aug 14, 2022
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              Money Was Not Returned To Me

              Address: Lucknow

              On 12/08/2022 at 02:26 PM, I paid Rs 85 on Reliance Smart Bazaar at UPI ID: SMARTBAZAAR.[protected]@hdfcbank from my Mobikwik mobile wallet to purchase Chocolate. But after successful payment store department denies accepting this payment mode and then I paid cash to them again. They said my online paid money will revert to me back within 2 hours. But, it is about Two days gone, and my money has not been received yet.
              Please Revert My...
              +1 photos
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              B
              Balaji 666
              from Hyderabad, Telangana
              Aug 10, 2022
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              Dear sir,

              In Jio mart customer login, I am trying to login my credentials from last 1 month by this number - [protected] but its showing invalid log in. I am continuously following up with Jio mart customer care but they are not responding me since last 1 month.

              without login i am unable to order on jio mart.

              Requesting you to look into this matter and help me to resolve the issue.

              My personal details are below:-
              Name - Balaji biradar
              E mail - [protected]@gmail.com
              contact - [protected]
              Aug 12, 2022
              Updated by Balaji 666
              hello team,

              i am waiting for your positive response
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                S
                santosh podugu
                Aug 8, 2022
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                I am bhaskar, i purchased grocery items on 03/08/2022 in that items rice was not good when cooking time comes smell not eat at all. So I want return rice to your store comes on 08/08/2022. Your staff no recived properly and i waited 2.5 hours at your store.donot all my problem rice taken but pay any amount or receipt.one item return this much time waste but told to come tomorrow also.what is that like this customer service . Answer me give to proper answer otherwise I can go to consumer forum and food department.
                Bill 67
                Jagdalpur Chhattisgarh
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                  santosh podugu
                  Aug 8, 2022
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                  I am bhaskar, i purchased grocery items on 03/08/2022 in that items rice was not good when cooking time comes smell not eat at all. So I want return rice to your store comes on 08/08/2022. Your staff no recived properly and i waited 2.5 hours at your store.my problem rice taken your staff but not pay any amount or receipt.one item return this much time waste but told to come tomorrow also.what is that like this customer service . Answer me give to proper answer otherwise I can go to consumer forum and food department.
                  Bill 67
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                    S
                    santosh podugu
                    Aug 8, 2022
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                    I am bhaskar, i buy rice and groceries but in the purchase rice not good it comes smell not even eat that Rice to come to Jagdalpur Reliance smart 08/08/2022 i return that rice your store i was waiting 2.5 hours but not given money taken rice not any receipt till told to me come tomorrow.
                    Bill 67
                    Mobile no [protected]
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                      I
                      Ismailshekh297
                      from Pakur, Jharkhand
                      Aug 7, 2022
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                      Sir mera product hai Reliance mart ke upar
                      My order l'd/ FY62D5108601B2FF7A3D
                      Sir order date 18 July maine order Kiya tha
                      Aur 21 July ko Maine dur step se delivery
                      boy ko cancel arvane bol diya usne deliver
                      cancel kar diya aur product wapas pahunch
                      gaya 26 July ko.

                      24 July se Reliance costomar se baat karte
                      karte thak gaye lekin refund nhi kar raha
                      hai please help me.
                      raha hai

                      Reliance customer senior se baat karke bhi
                      kuch nahin ho raha hai na hi refund kar

                      UPI Ref No:[protected]

                      My contact number [protected]
                      +3 photos
                      Aug 08, 2022
                      Updated by Ismailshekh297
                      Sir please support me.
                      Sir jio mart agent ko kuch bol raha hu to
                      Mera number block kar diya aur WhatsApp se remove kar diya agent Wale ne aur costomar se baat kar raha hu to kuch nhi kar Raha hai aur wait karo wait karo kare ja Raha hai

                      Please 🥺🥺🙏🥺🥺🥺🥺 sir. My contact number [protected]

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                        A
                        Abir jaiswal
                        from Gurugram, Haryana
                        Aug 5, 2022
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                        I have ordered sone item from reliance jio mart on 29th or 30th of july which was supposed to be deliver at my door .earlier i used to purchase directly from store of reliance but due to broken leg i am unable to visit anywhere.when delivery boy came to deliver the product, he was asking to receive it from somewhere, i explained him that i am unable to do that because my leg is fractured then he was saying "kisi ko bhej rha h recive krne ya main wapas jau saman le kr ". I said you can go i ll talk to help desk . when i talked to muskaan, she assured that product get delivered by the evening and appoly whatever happened, again in the evening the same delivery guys mayank raj called to recieve the item from somewhere else .this was the third time experience where i faced issue .when again i called to raise complain kuldeep disconnected the call in between .today again delivery boy called to recive item from anywhere and i cannot come to deliver it at door, company has given the instruction that ask cz to rcv it . when i was trying to downstair to rcv item i slept and got injury into my hand as well.. There were some item were missing also from my order some was unsealed some were rotten . i want full compensation for mentel torture as well as the injury i got in all these .
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                          M
                          Monika sirvi
                          from Pune, Maharashtra
                          Aug 3, 2022
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                          Address: KHARADI PUNE MH 411014

                          Me and my friend went for shopping at your Reliance Mart KHARADI PUNE MAHARASHTRA 411014 on 1st August 2022. While shopping, the purse containing the money is inadvertently forgotten.I came home after shopping. I realized too late that I forgot my wallet there. I wanted to go back for the wallet but at that time Reliance Smart was closed. Then I went with my friend for inquiry in the morning but I did not get my satisfaction. I was given throwaway answers by the staff there. Please help me.
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                            R
                            Raghav Guru
                            Aug 3, 2022
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                            Address: Ayyappanagar

                            Reliance smart Ayyappanagar in front o[censored]dupi Gokula is horrible in customer experience. Most of the executives here is involved in loose talk never respond to customer or help on their findings. I walked in yesterday and picked a product by my own search then went to the billing waited for 30 mins to buy a small product (Aashirwad vermicelli) then when my turn came I was told that product is not for sale and all payment methods are not accepted. I was frustrated to the core the same product is ample in stock in the store but it’s not for sale isn’t it a joke out of this store if I ask them to call the supervisor and have it addressed no one wants to drive towards solution. This was not my first experience in the same place it was several instances like this before. I strongly recommend a concerned team to walk in to this store like a customer and experience these issues personally before a good number of customer back off from this store and with its horrible experience given by the people within.
                            Aug 03, 2022
                            Updated by Raghav Guru
                            Reliance Mart — Reliance mart Ayyappanagar is horrible
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                              H
                              Harsha Krishnan
                              Aug 2, 2022
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                              Address: Seawoods

                              I brought pista from Reliance mart seafoods grandcentral the quality of it is really bad it has really bad taste.
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                                N
                                nanda sara
                                Jul 29, 2022
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                                Address: Ayemmaputhur

                                Hi
                                Iam Nandhakumar from Annur, coimbatore dt.
                                Today i purchased in Reliance Smart around 11 pm near by my home. My billing value is around 1500 rupees. After that I came outside and ask for Box to put the things. First they told to wait for a minute will give, i waited almost 15 mins then no one is told anything about that box, after that I suppose to ask the box, they told that no boxes sir .. the boy is simply roaming around and talking the phone .. is the way to treat the customer ?? Iam not satisfied.. this is new smart opened in my area.. if this goes on like this, wheather don't know customers will purchase from you..
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                                  Basavaraj Kattebennur
                                  Jul 26, 2022
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                                  Address: Harapanahlli taluk vijayanagara district karanataka

                                  Actually i had 2 coupons 500 each and brought dress worth 2998 he told me buy another product to apply both coupons but he didn't mentioned paper bag price 10 rupees and forcefully i purchased another product and then he 10 rupees bag price

                                  He cheated me... its like breaching the trust of customer.. if don't warm i vil regsister complaint in consumer court
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                                    J
                                    Jodhu
                                    from PATHANKOT, Punjab
                                    Jul 21, 2022
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                                    Address: Pathankot
                                    Website: Reliance retail.com

                                    Today I am going to shoping in Reliance Smart Bazar in Pathankot. I have purchase in 9 iteam total bill Amount 466.48 rupes . Chokhi Dhani Mixed Pickel Buy 1 Get 1 free in 150 rs but 33.25 extera charge in reliance smart why reasion I have not purchase in 33.25 rupes no item
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                                      Rajborana
                                      from Jodhpur, Rajasthan
                                      Jul 19, 2022
                                      Resolved
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                                      Resolved

                                      Address: Reliance mart, ashapurna mall, jodhpur

                                      Sir,
                                      Help me to know about my pf number and my employee ID is 60059866.
                                      Dear sir,
                                      Please help me to know my pf no. My employee ID 60059866. reliance Mart store is located in ashapurna mall jodhpur rajasthan. i worked from April 2008 to Nov. 2010.given proper resign but hr dept. not settled my pf nor given pf n uan no. Ihave my my salary slip bt it's not mention on that please help me to know that my email id is [protected]@gmail.com and my mobile number old [protected] and alternate no. Is [protected].

                                      Please help me .send my pf no

                                      Thanks

                                      Regards

                                      Ramesh Kumar Borana

                                      Jodhpur
                                      +1 photos
                                      Jul 19, 2022
                                      Complaint marked as Resolved 
                                      Please provide my PF account no. Or UAN Details
                                      Jul 19, 2022
                                      Updated by Rajborana
                                      Please provide my PF account no. Or UAN Details

                                      Please provide my PF account no. My employee ID is 60059866. As soon as possible.

                                      Please provide my PF account no. Or UAN Details - Comment #4028129 - Image #0
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