Reliance MART Complaints & Reviews

Amount 1416/- debited on 01 Dec 2022, but it's not refunded till now
I complaint request id is SD29907205

Products are broken
And the computer machines are working properly at Suncity Hyderabad Reliance smart
Also one of the staff members behaves rudely with the customer

I have made a purchase of grocery from reliance mart salem branch for the amount of 3775.69 while make the payment through UPI my account no.[protected] IOB ACCOUNT WAS DEBITED BUT FROM YOUR END YOU HAVE TOLD THAT TIME OUT RESPONSE OCCUR HENCE PAYMENT NOT RECEIVED KINDLY MADE THE COMPLAINT IN YOUR BANK, ITS NEARLY ONE WEEK GONE THERE IS NO REFUND TAKE PLACE, TRANSACTION ID IS UPI 234441, kindly check it repay the amount to my account

Reliance Fresh Supermarket at Thanikachalam Road, T, Nagar, Chennai, is fraught with innumerable problems right from day one it started

1.Out of three checkout counters only one is being operated since the last six months. During lean times there is nobody even in this one counter

2.During rush time the wait is almost three times asmuch as in other local supermatkets

3. The customers are being told every alternate day the card swiping machine is not working and we should pay cash.

4. 90 out of 100 we are being informed that the supermarket does not have any change and the counter staff do not care about losing business for want of change. While in all the. other supermarkets in the locality we get change whatever be the bill amount.

5.Every nowand then business is stopped under the pretext that the"network is down"

6. There seems to nobody resposible for handling complaints at the branch level
.
7.Most of the staff are generally discourteous and customers unfriendly.

8. Is there a branch incharge or not

9.If this branch is continued to be run this way, I think no customers will come and it may have to be closed down

I have purchased some items from reliance mart hajipur while billing I paid the bill through upi but the cashier told me that the transaction is not successful please wait and after couple of minutes he asked me to make the payment again so I asked what will happen to the debited amout he told that it'll be reverse as it is not successful so I made the payment at that time but now it has been 6 days since then and I have not received my refund of 1997.93. I am attaching the transaction screenshots PFA

Indiran llpa being in a all girls tarcher and tha satage for 10 lacs in grocery indiran ALPO Dindigul Tamil Nadu name Indira kumar

I have purchased some items from reliance smart Shipra Mall Ghaziabad branch dated 27 nov 2022 of amount ₹3114.18 through paytm but due to branch operator technical error it doesn't reflect that amount has been received but from my side it has deducted from my bank account. staff requested me to do payment through another mode so i paid same amount through ICICI Debit Card. They assure me to refund my paytm amount in 2 to 3 working days.br...

Payment deducted from my card and purchased products not given as cashier could not generatr invoice. It was cashier fault. Amt of rs. 1726 dated 19/11/22.Till date no refund plz do the needful

I have purchased some items from reliance smart sector 11 Udaipur Rajasthan branch dated 1 nov 2022 of amount ₹1230 through paytm but due to branch operator technical error it doesn't reflect that amount has been received but from my side it has deducted from my bank account. staff requested me to do payment through another mode so i paid same amount through phonepe. They assure me to refund my paytm amount in 7 working days.
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I made payment of rs 579 through canara bank app.they said they have not received. And again I made from phone pe twice debited my account.

The shop closure timing is 10:00 PM for Reliance Mart as per their timings board. However they close the shutters daily between 9:30 and 9:45

I paid money in sikar reliance smart TH[protected] with this upi and upi name is ayan accessories and storer said to me money was not credited in my account and misbehave with me and my name is Asif kachawa he take double money from me bill is 491 and he take double 982. I said give me in written and tell me money was not come in your account. so he gave me and misbehave with me. I also show him my bank statement money will also debited from my account ….my email id [protected]@gmail.com

Hi i have checked out recently from a hotel in vashi mumbai as per the hotel staff i need to receive the GST invoice but i havent received it yet can you please check it.

Contact details : [protected]
Name : Kranthi kumar
Booking id : JRFB5007
Mail id : Kranthikumarmiryal.[protected]@gmail.com

Please share the GST invoice

That product was expire and smart staff was not taking it back

They have posted fake offers.
whenever one tries to reedem the offer.
they create false excuses that sugar is stockout take atta instead
moreover few items cant be scanned.
overall there is no change by changing name from big bazar to reliance.
yeh ha smart giri
or we can say
this is dadagiri

Hello,
My name is SUNIL BAN, From Prithvi Pura Jaitaran,
I'm going today at Your Mall Branch Jaitaran, and there I saw One Product (FOGG Deodorant Macro) and they are in offered buy 1 get 1 free, so I will taken and go at Billing Counter, There billing executive charge from me Rs 368/- But Price was Only 275/- Then Say to Billing Person so he say to me ... This Offers Is Old, Today Offer is Buy 2 get 1 free But Saw there In written Buy 1 get 1 free Plate,

I hope you help me, there are manager and staff is not good About Costumer.

I have complaint against one fat security lady who has abused me physically at Reliance mart

Yesterday I bought Chitale shrikhand from reliance Mart Aundh. I found the shrikhand was in very bad condition as it smells very bad and taste also very bad. And expiry date was also near. Mfg date was 25th July 2022 and it will be best before 3 months from mfg date. So expiry date is 25th Oct. I didn't check the expiry date before billing because of trust in reliance mart .Please look into this ASAP.

I am in your reliance Mart at Shantinagar, Patancheru pincode 502319.
Landmark beside Patancheru bustand.

Regulary there was billing issue in this location. Today I am waiting from almost half n hour. But issue still not resolved and there is no alternative solution frok your team on the same.

Simply they are saying systems not working and customers are returning back.

We didn't expect this type of approach as a customers from reliance. This is not right way.

Please look into this and provide permanent solution to this location.

I am a regular customer of your Mart at Sasaram, Bihar.My mobile no also mentioned in each bill during billing.But till date I have no received any notification/message regarding Mart materials or any other discounts/coupon of the Mart
Due to this I am unable to avail the facilities of your Mart. Today my colleague has received message on his mobile regarding the diwali gift (snactac soan papdi @ Re 1/- ) with using the code given by you .

So please consider the matter and add my mobile number with you so that I will receive such type of message and take the benefits of your Mart products.

Thanks
Sk Safiuddin
[protected]