Rentomojo — Faulty product delivered. Company charging rent without replacement

Address: Rentomojo, Edunetwork Pvt. Ltd, 4th Floor,L-148, 5th Main Sector 6, HSR Layout, Bangalore, Karnataka - 560102
Website: www.rentomojo.com/mumbai

I have rented one Livpure water purifier on 30th August 2021 from Rentomojo for 6 monthes. It was delivered on 3rd September 2021 but not installed. 5th September, One support person from Livpure visit and confirm that the product is faulty, It has a faulty PCB and adapter, So it need to be replaced. Today is 17th Sepetember, Still now its neither replaced nor installed. Daily I need to arrange for drinking water. But rentomojo is charging rent and holding my deposit. Since Drinking water is a basic need to human, I request Consumer Forum to intervene in this matter.
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Sep 17, 2021
Updated by Sudip197624536777
I have rented one Livpure water purifier on 30th August 2021 from Rentomojo for 6 monthes. It was delivered on 3rd September 2021 but not installed. 5th September, One support person from Livpure visit and confirm that the product is faulty, It has a faulty PCB and adapter, So it need to be replaced. Today is 17th Sepetember, Still now its neither replaced nor installed. Daily I need to arrange for drinking water. But rentomojo is charging rent and holding my deposit. Since Drinking water is a basic need to human, I request Consumer Forum to intervene in this matter.
 
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    Rentomojo, Edunetwork Pvt. Ltd, 4th Floor,L-148, 5th Main Sector 6, HSR Layout, Bangalore, Karnataka - 560102
    India
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