Rentomojo — Paid rent and deposit for bed and mattress but not received

I paid an amount of Rs 1047 to rentomojo as a deposit for getting a bed and mattress on rent. They displayed a message that delivery would be scheduled within a day. Nobody called from their side. I kept on calling their customer care but nobody responded. I have to shift to a new unfurnished flat on the date of scheduled delivery. I have to sleep on bare floor now. Even on cancellation of rent, they do not refund the amount. Kindly give me the bed and mattress. Regards, chandrima