Rentomojo — Poor customer support service

Website: www.rentomojo.com

I placed an order for a treadmill 1 week ago. The expected date of delivery was 5 days before i placed the order.

Today is 6th day from the date of order and till today my delivery date is not scheduled.

I have tried reaching out to the customer care twice every day for past 4 days. All I am assured is that I will get a call back from rentomojo.

I was told by the customer care representative that my number was not reachable when they tried calling, which is not true.

I was told today that the product spare parts are missing and they cannot commit an exact date of delivery of the product.

I am in a predicament. There is absolutely no way I can think of to resolve my issue. I cannot speak to the right executive who can resolve this issue. Apparently everyone I talk to tell me the same thing. That I will receive a call back. However I never get that call.

If the company is reading this message. I hope you improve upon your customer service . My problem still persists and I hope you would take it seriously.