[Resolved]  Royal Cruiser — Harassment against Royal Cruiser bus service

I SHRI PINAKESH ROY, I HAVE BOOKED MY E-TICKET AS ON 26/01/2014 AT 11.32 PM, FROM YOUR DIRECT ROYAL CRUISER WEBSITE FOR ME (PINAKESH ROY) & MY WIFE (PAMELA ROY)FOR ROYAL CRUISER BUS SERVICE FROM ASANSOLE TO KOLKATA. BUT ROYAL CRUISER REPRESENTATIVE INFORMED ME AS ON 31/01/2014 AT AROUND 3 P.M, ROYAL CRUISER BUS DEPARTURE TIME FROM ASANSOLE HAS BEEN CHANGED, THE SCHEDULE DEPARTURE TIME FROM ASANSOLE AT 8.00 AM AS ON 05/02/2014 INSTEAD OF 8.30 AM AT LOWER CHELIA DANGA BUS STAND (ASANSOLE) AS PER TELEPHONIC CONVERSION. BUT AS ON 05/02/2014) I HAVE WAIT FOR ROYAL CRUISER BUS AT LOWER CHELIA DANGA BUS STAND (ASANSOLE)TILL 9 AM. SEVERAL TIME I MAKE CALL [protected] IN THIS NUMBER, BUT PHONE HAS RINGED BUT NO BODY ANSEWR ME OR INFORM ME ABOUT YOUR BUS SERVICE & I HAVE WAIT 1 HOURS 30 MINUTES WITH MY WIFE & 2 YEARS BABY.THEN YOUR ASANSOLE AGENT INFORMED ME, THE BUS WILL NOT COME & BUS ALREADY REACHED AT DURGAPUR.

THE SITUATION WAS VERY CRUCIAL FOR ME, MY WIFW & MY 2 YEARS BABY FOR CANCELLATION OF YOUR BUS SER VICE WITH OUT ANY INFORMATION.

THIS IS FOR YOUR KIND INFORMATION AND FURTHER NECESSARY ACTION PLEASE.

Please remove all the windows sticker if possible. its impossible to see outside by sitting inside Blocking the view by which we cannot see bus stoppage.