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Updated: Sep 27, 2025
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RummyCircle.com reviews & complaints page 12

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S
Saddam00234
May 7, 2023
May 7, 2023
This thread was updated on May 7, 2023
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Please help me to my refund

Address: P.O.Box 17640, Malad (W) Mumbai Mumbai City District Maharashtra India 400064

Dear sir I uploaded my aadhar card in RummyCircle to kyc but RummyCircle says to me this aadhar card is already use another user but it's my own aadhar card sir I have already emailed RummyCircle lots of time but RummyCircle give me common answer all time they are not solve my problem and not send my refundable balance if my aadhar is used another user blocked this user account and do my account kyc and send my money
Please help me...
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M
mukeemk
May 7, 2023
May 8, 2023
This thread was updated on May 8, 2023
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Address: P.O.Box 17640, Malad (W) Mumbai Mumbai City District Maharashtra India 400064

I requested many times but my wallet amount not refunded by rummycircle.com.
or not activate my account
i trying from 20 days
i attached the screenshot of recieved same email by rummycircle.com support team.
i uploaded send my kyc document many time on [protected]@rummycircle.com
the rummycircle.com not processed my blocked amount refund in my linked account.
please help me get my wallet amount in my bank account

Username:epic1rqh46qp
+9 photos
RummyCircle.com customer support has been notified about the posted complaint.
May 08, 2023
Updated by mukeemk Dear sir i have already sended my aadhar card 30 times but after sending my aadhar card they are not verify my aadhar card and send common message of irragulities in your account
if rummycircle not open my account please help me to initiate refund of my amount
rummycircle ignore me long time and not solve my problem i will give you my bank details please initiate my refund

Name: Mukeem
UPI ID: [protected]@ybl
username: epic1rqh46qp
email ID: [protected]@gmail.com
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    wk1419881
    from Gurgaon Rural, Haryana
    May 6, 2023
    May 6, 2023
    This thread was updated on May 6, 2023
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    Sir my account blocked please send my withdrawal balance
    i contact but i recieved only one reply recieved ( erragulities shown in your account) please help me
    username: northcmv1zwi
    +1 photos
    RummyCircle.com customer support has been notified about the posted complaint.
    View replies
    Hi, we have observed irregularities in your account and suspect violation of our Terms of Service and accordingly, we suspended your account permanently. Also, we have refunded the remaining balance on your account. Regards, Team RummyCircle.
    Reply
    wk1419881's [Complaint's author] reply, May 7, 2023
    sir my amount not recieved in my upi id please send my wallet amount in my upi id :7015584134@axl
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      S
      Sabir1661
      May 5, 2023
      May 5, 2023
      This thread was updated on May 5, 2023
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      Address: P.O.Box 17640, Malad (W) Mumbai Mumbai City District Maharashtra India 400064

      Sir i upload my own document first time in rummy circle and i upload after that they are block my account and tell reason that this document is already use another user how it's possible sir i use my document first time in rummy circle if another user use please tells details and block another user accounts and do my kyc of my document
      And send my money and first time block to say I include another user to play games but it's not reason
      Please sir they are not solve my problem
      +4 photos
      RummyCircle.com customer support has been notified about the posted complaint.
      View replies
      Hi Sabir, we request you for more information about your account kindly send an email at [protected]@rummycircle.com from your registered email ID. Regards, Team RummyCircle.
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        Y
        yunuskhan88139
        May 5, 2023
        May 5, 2023
        This thread was updated on May 5, 2023
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        My account blocked bye rummycircle help me to get refund from this fraud
        username:alpha90769rj
        Upi Id:[protected]@ybl
        RummyCircle.com customer support has been notified about the posted complaint.
        View replies
        Hi Yunus, this is not the experience we would like to give. Kindly drop us an email at [protected]@rummycircle.com from your registered email id and our team will get it resolved. Regards, Team RummyCircle
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          M
          mukeemk
          May 5, 2023
          May 8, 2023
          This thread was updated on May 8, 2023
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          My account blocked without any reason and without any notice
          when i go for help on [protected]@rummycircle.com and they reply irreaguliters in your account | please send my wallet amount in my bank account linked in rummycircle

          username:epic1rqh46qp
          +1 photos
          RummyCircle.com customer support has been notified about the posted complaint.
          View replies
          Hi Mukeem, kindly note that we have closed your account permanently. For more information about your account kindly send an email at [protected]@rummycircle.com from your registered email ID. Regards, Team RummyCircle.
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            S
            Sabir1661
            May 5, 2023
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            Address: P.O.Box 17640, Malad (W) Mumbai Mumbai City District Maharashtra India 400064

            Dear sir i have only one account in rummy circle i upload my original aadhar card first time but they say to it's document already use another user how it's possible sir please they are not do my kyc and they block my account please sir open my account and do my kyc my aadhaar card
            +2 photos
            RummyCircle.com customer support has been notified about the posted complaint.
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              M
              makamrut
              from Ahmedabad, Gujarat
              May 4, 2023
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              RummyCircle is sending unnecessary messeges to me like
              ₹2000 NEW USER Bonus,
              Play Rummy & Win Cash from ₹46 Lakhs Prize Pool!
              Link -
              👉 https://a.1rp.in/1/eH8vl
              Please stop it with immediate effect.
              RummyCircle.com customer support has been notified about the posted complaint.
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                R
                Rrakprajapat
                May 4, 2023
                May 18, 2023
                This thread was updated on May 18, 2023
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                Sir
                My account is blocked since sep 2020. I have some amount approx 20000 in my rummy account. I can't withdraw that. I can't play cash games also. There is a msg " sorry, you can't play cash games or do transactions. This is a procedure to protect your account" it is very long time. Please now activate my account.
                Thankyou
                My user ID is " sonuv3613183 "
                +1 photos
                RummyCircle.com customer support has been notified about the posted complaint.
                View replies
                Hi, as per the investigation of your account, it was found that your ID is linked with multiple accounts that have already been closed on our portal due to activities which are against our company's policy. Hence, this account has also been closed, and you will not be allowed to play on RummyCircle. Please do not create any new accounts on our platform. If detected, it will be closed immediately, and the entire balance will be captured. Regards, Team RummyCircle.
                Reply
                Sir
                My account is blocked since sep 2020. I have some amount approx 20000 in my rummy account. I can't withdraw that. I can't play cash games also. There is a msg " sorry, you can't play cash games or do transactions. This is a procedure to protect your account" it is very long time. Please now activate my account.
                Thankyou Rummywealthapp.com
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                  C
                  Charlie17
                  May 3, 2023
                  May 4, 2023
                  This thread was updated on May 4, 2023
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                  I have deleted my account with username Char5236 which was done with KYC and I have opened new account with username Char517. When I tried to do KYC on new account it got blocked saying my KYC is linked with another account and customer support told me they have transferred all the money in new account to old deleted account. I have submitted request to reactivate old account and the team has reactivated but still it is blocked so I'm unable to play cash tournaments and I don't see money transferred to the old account. The Customer support is unresponsive as they keep sending auto response that they have answered my query even after sending lots of emails that my issue is never addressed. I'm reaching you to please have them fix it as soon as possible as I have my money stuck in it.
                  +1 photos
                  RummyCircle.com customer support has been notified about the posted complaint.
                  View replies
                  Hi, kindly note that we have closed your account permanently. For more information about your account kindly send an email at [protected]@rummycircle.com from your registered email ID. Regards, Team RummyCircle.
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                    S
                    Saddam00234
                    May 3, 2023
                    May 4, 2023
                    This thread was updated on May 4, 2023
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                    Resolved

                    Address: Online games

                    Dear sir please help me to initiate my refund balance RummyCircle not send my balance they send all time common massage they say to bank copy i have already 10 time send my bank copy but they are not send my money RummyCircle take a very long time and ignore me they are not solve my problem
                    I attached you to screen shot of RummyCircle
                    Please sir help me to initiate my refund I'll give you my bank details
                    Username rockes9epf16
                    Name saddam
                    Account number [protected]
                    IFSC CODE HDFC0002952
                    EMAIL ID [protected]@gmail.com
                    +4 photos
                    May 6, 2023
                    Complaint marked as Resolved 
                    Thanks consumers complain to help Me my refund my refund is successful done for your help
                    RummyCircle.com customer support has been notified about the posted complaint.
                    View replies
                    Hi Saddam, we understand your concern regarding the blocked account, we request you to please share your KYC (Aadhaar Card, Driver's License, Voter ID or Passport copy with your photo on it - both sides) documents at [protected]@rummycircle.com from your registered email address. Before that please validate your email ID as it is mandatory. In order to validate your registered email address, please send a blank email to "[protected]@rummycircle.com" from your registered email address [protected]@gmail.com.
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                      S
                      Sabir1661
                      May 3, 2023
                      May 4, 2023
                      This thread was updated on May 4, 2023
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                      Address: Online games

                      Dear sir my account is closed I play cash game but suddenly my account closed I don't know reasons my money in my account and I'm unable to play cash game and unable to withdrawal my money please do my kyc as soon as possible
                      I'm new player in rummy circle platform but they are closed my account sir please help me to open my account and my kyc is not done please do my kyc and send my money as soon as possible
                      Username goalbf42lqbh
                      Email I'd [protected]@gmail.com
                      +2 photos
                      RummyCircle.com customer support has been notified about the posted complaint.
                      View replies
                      Hi Sabir, this is not the experience we would like to give. Kindly drop us an email at [protected]@rummycircle.com from your registered email id and our team will get it resolved. Regards, Team RummyCircle
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                        M
                        mukeemk
                        May 3, 2023
                        May 4, 2023
                        This thread was updated on May 4, 2023
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                        Address: P.O.Box 17640, Malad (W) Mumbai Mumbai City District Maharashtra India 400064

                        Sir i am trying to 20 days my account blocked without any reason
                        i only complaint withdrawal failled problem after failled my withdrawal 2-3 time
                        please help me to get my wallet amount from this website
                        i can not able to withdraw my wallet amount of 12761.18
                        i attached below the support emails.

                        username:epic1rqh46qp
                        +8 photos
                        RummyCircle.com customer support has been notified about the posted complaint.
                        View replies
                        Hi, please share your original KYC (both sides) documents at [protected]@rummycircle.com from your registered email address. Regards, Team RummyCircle.
                        Reply
                        mukeemk's [Complaint's author] reply, May 6, 2023
                        i share my document but the send again same message of irragulties in your account
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                          W
                          wk1419881
                          from Gurgaon Rural, Haryana
                          May 2, 2023
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                          Address: online game

                          I face the problem with rummycircle.com my account blocked giving reason of irraguler activities and i cand able to withdraw my wallet balance of Rs.4873.65
                          if my account not activate by rummycircle.com i want my wallet balance of Rs.4873.65 in my bank account mentioned below.
                          Name: Warish
                          UPI id : [protected]@axl
                          username: northcmv1zwi
                          email:[protected]@gmail.com

                          Regards,
                          Warish.
                          +2 photos
                          RummyCircle.com customer support has been notified about the posted complaint.
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                            Chetansidhawat25
                            from Jodhpur, Rajasthan
                            May 1, 2023
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                            I played on rummy circle using my account chetan006719 and earn money after that i try to withdraw my money so they ask for kyc then i completed my kyc but they deny my application and suspend my account and transfered my whole amount to my old account bitturaja007 whose i forget my login id and password for that i ask rummy circle through twitter account for giving me my login credential but they deny to help me said to send form registered mail id that was not known by me, pls help me in this matter i ready to give my kyc or vkyc
                            +2 photos
                            RummyCircle.com customer support has been notified about the posted complaint.
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                              N
                              Niks2396
                              from Satara, Maharashtra
                              Apr 28, 2023
                              Apr 28, 2023
                              This thread was updated on Apr 28, 2023
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                              Address: Satara

                              Hello. I was playing on rummycircle. Due to some financial losses i asked them to temporary disable my acount fot 90 days so that i can recover. After three months ehen i requested them to activate my ac. Again they denied. After that i tried to mail them around 50 times. Most of the times they dont reply bt whenevr they reply, reply with the same copied text. They are arrogantly treating me. I had money in balance. My kyc details are at them. Its beeen ovr a year now still they r not helping me. Plz help me to get acces to my ac. Plz ask them to reactivate my acount. My details of rummycircle ac. As follows:
                              User: niks239600
                              Name: nikhil Jadhav
                              Mob. [protected]
                              Plz i want my ac. Back. Hope u help me. Thank u.
                              +1 photos
                              RummyCircle.com customer support has been notified about the posted complaint.
                              View replies
                              Hi, this is not the experience we would like to give. Kindly drop us an email at [protected]@rummycircle.com from your registered email id and our team will get it resolved. Regards, Team RummyCircle
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                                Niks2396
                                from Satara, Maharashtra
                                Apr 28, 2023
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                                Address: Satara
                                Website: Reactivate account

                                Hello. I was playing on rummycircle. Due to some financial losses i asked them to temporary disable my acount fot 90 days so that i can recover. After three months ehen i requested them to activate my ac. Again they denied. After that i tried to mail them around 50 times. Most of the times they dont reply bt whenevr they reply, reply with the same copied text. They are arrogantly treating me. I had money in balance. My kyc details are at them. Its beeen ovr a year now still they r not helping me. Plz help me to get acces to my ac. Plz ask them to reactivate my acount. My details of rummycircle ac. As follows:
                                User: niks239600
                                Name: Nikhil jadhav
                                Mob. [protected]
                                Plz i want my ac. Back. Hope u help me. Thank u.
                                RummyCircle.com customer support has been notified about the posted complaint.
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                                  S
                                  Saddam00234
                                  Apr 25, 2023
                                  Apr 26, 2023
                                  This thread was updated on Apr 26, 2023
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                                  Address: Online games

                                  Sir I have only one account in rummycircle I don't know why they are block my account
                                  I email rummycircle and send me to common massage all time irregular activity or multiple accounts but I don't have any other account I contact rummycircle on Facebook massanger they say to send passbook photo I have already sended my passbook 4-5 time but they are not initiate my refund please sir help me to send my money I need my refund money sir
                                  Name: saddam
                                  Account number: [protected]
                                  IFSC CODE: HDFC0002952
                                  My email I'd : [protected]@gmail.com
                                  +2 photos
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  View replies
                                  Hi Saddam, this is not the experience we would like to give. Kindly drop us an email at [protected]@rummycircle.com from your registered email id and our team will get it resolved. Regards, Team RummyCircle
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                                    Chandran1
                                    from Mumbai, Maharashtra
                                    Apr 24, 2023
                                    Apr 24, 2023
                                    This thread was updated on Apr 24, 2023
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                                    My account has been blocked and can't play the Games and also can't do any Transaction. I[censored] can't unblock the account so Please transfer the amount to my Bank account.
                                    RummyCircle.com customer support has been notified about the posted complaint.
                                    View replies
                                    Hi Chandran, this is not the experience we would like to give. Kindly drop us an email at [protected]@rummycircle.com from your registered email id and our team will get it resolved. Regards, Team RummyCircle
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                                      Goardhan
                                      Apr 24, 2023
                                      Apr 24, 2023
                                      This thread was updated on Apr 24, 2023
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                                      I'm getting lots of spam messages and calls on the basis of rummy circle, i want to unsubscribe from there marketing database or need compensation for Misusing my phone number on violation of my privacy.
                                      RummyCircle.com customer support has been notified about the posted complaint.
                                      View replies
                                      Hi, we are sorry for the inconvenience caused. Kindly share a screenshot of the messages you're receiving with your mobile number on [protected]@rummycircle.com for further assistance on the same. Regards, Team RummyCircle.
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