Safexpress — Abnormal delay in delivery of consignment 86806177 dtd.03.09.20

Address: Prism Johnson Ltd. (Cement Division),Village Mankahari,P.O Bathia,Satna

Consignment no.86806177 dtd. 03.09.20 booked from ambernath-mubmai to satna (M. P) which is received on 22.09.20 after 19 days which is too late. Material against this consignment is very urgently required for our plant shutdown work.
While online tracking, said consignment moved to u. P area. Could't understand how the consignment wrongly move to up instead of m. P. Said consignment has arrived at nagpur on 08.9.20 after that hardly 1or days to take arrival at satna (M. P) normally. We had contact with local satna office (Safexpress) from 6th sep.'20 onwards but till now they are nothing to done to delivery of said consignment or track and get or divert the consignment to satna (M. P). Your local office satna has informed me that vendor had divert the material to some other vendor of rampur.

Weight of consignment has 296 kg & you have charged rs.8260/- which is too much high and we had paid the same & collect the consignment on 22.09.20. Looking into the abnormal delay of delivery of said consignment, you are requested to please consider normal charges per kg. Rate around rs. 4 or 5/-& refund the balance amount us.

Hope, you will consider our request & refund the amount on account of abnormal delay on consignment.

Regards

Sunil vasu
Prism johnson ltd.
Cement division
Satna (M. P)
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