[Resolved] Safexpress — broken my household items

Mks7923

from Sri Ganganagar, Rajasthan

Sep 12, 2018

Address: Pathankot, Punjab, 145001

I want to book my luggage itmes pathankot to jodhpur, my order no. is 59861745 but my box, purifier, and my scooty broken badly . who will responsible . when i talk Ur customer care they told me i am not responsible for it but nobody explain any information regarding luggage itmes its wrong. please take action. i will send ur all images and ur safe express voucher no body take signature during delivery

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Oct 14, 2018

Complaint marked as Resolved

Safexpress customer support has been notified about the posted complaint.

Verified Support

Sep 13, 2018

Safexpress Customer Care's response Please accept our sincere apologies. We are escalating your complaint to the concerned department. Our Customer Service Expert will get back to you soon.

Sep 21, 2018

Updated by Mks7923 I want to book my luggage items pathankot to jodhpur, my order no. is 59861745 but my box, purifier, and my scooty broken badly . who will responsible . when i talk Ur customer care they told me i am not responsible for it but nobody explain any information regarding luggage items its wrong. please take action. i will send ur all images and ur safe express voucher no body take signature during delivery . Now u asked me send cancelled check and send images i will send u . i think u take action regarding my items .