Safexpress — complain about missing items from bag and not delivered item. waybill number[protected]

Address:

Leh, Jammu and Kashmir

I booked SafeExpress service from Leh to Pune. Service for bike+Box (helmet), Saddle Bag, Leg guards. Till now I received bike with saddle bag, it fine no issues with bike. But I saw my Saddle bag was open and the knee guards which was tied with bike seat, it was packed inside bag and bag item was not there. It was totally missed from bag only leg guards are there. I asked in Leh office, according to them it was packed as the way I was did nothing changed, so in middle teams were missed. In pune office also they don't know what was happened.
And one box which is not delivered yet there is not any information of that box.
Please take action about it and let me know and contact me for any concerns.