Saraf Furniture / Insaraf.com — Cheaters/should be arrested

ujjwalarora04

from Bengaluru, Karnataka

Apr 21, 2016

Address: Bangalore, Karnataka, 560013

Website: www.insaraf.com

I have bought a 6 chair dining set, 2 beds, 4 side tables, 2 coffee tables and 1 tv unit. The payment was made in full before the delivery. Its been 22 days that my furniture is delivered but 1 coffee table is still pending. The furniture delivered is defective and i have writing them e-mails with pictures for the last 22 days but have not been responded to. I have paid for the coffee table and have not even rcd it...No answer at all!!!
The owner of the company i.E raghunandan has blocked my no and he cannot be reached. The bangalore representative suresh who is the sales guy in their brigade road showroom does not pick up my calls. This is a day light robbery!! I would like to appeal to all you of you have had similar experiences to pls call me so that we can form a group and can take legal action against them. My no is [protected].
Thanks,
Ujjwal

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Saraf Furniture / Insaraf.com customer support has been notified about the posted complaint.

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Comments

Saraf Furniture / Insaraf.com Customer Care

from Nagpur, Maharashtra

Jul 30, 2016

Verified Support

Dear Sir,

Apologies for your inconvenience,

As an update, the issue have been sorted as per your satisfaction.

Thanks for your patience and co-operation.

Thanks

Tania Ahluwalia

from Delhi, Delhi

Sep 14, 2016

Let me know if you are willing to pursue this issue will pursue it free of cost against SARAF

https://www.facebook.com/Saraf-Furniture-is-a-Fraudulent-Company-[protected]...

NUMBER FOR RAGHU [protected], person at saraf responsible for customer care not answering or responding
[protected] VIVEK the guy from SARAF in Delhi causing and perpetuating the lies and harassment

ShobanaMagesh

from Mumbai, Maharashtra

May 31, 2017

@Ujjwal, Is your complaint resolved? If so, how did you fight against Saraf furniture?

Ashishd Dangwal

from Mumbai, Maharashtra

Aug 27, 2017

Hi Ujjwal
I am planning to buy a bed from there. While I read your complaint, I have also read some good comments. I am a bit wary of ordering something basis what I rrad of your experience. Let us know how the stuff is, and whether it is worth taking the effort and pain to order on line.

Thanks
Charu

Rajni_'s reply, Feb 12, 2018

Don't buy. I received broken furniture this month and they promised a replacement. I call and call...but they lie and lie. Don't buy from them.

Kashish21

from Bengaluru, Karnataka

Mar 9, 2018

Please dont order any product from insaraf.com. I ordered a 4 seater dining table which came in a damaged condition - i had made payment while ordering. I have asked for a refund, and for the last 10 days, the customer service team has been redirecting me without giving a firm response. All i was told was ' We are waiting for senior team member to respond'.
To be honest, all of them (including the owner) seem hand in glove and this is the worst online experience I have had. Best to avoid buying from insaraf. please write to me at kashish.sharma at gmail.com - I want to take this up with higher authorities

Sunny6767's reply, Apr 23, 2018

Can u pl send me the mob nos of all these ### of insarf.. My email is [email protected]... Regards

Akash.sahu

from Pune, Maharashtra

Mar 30, 2018

@Ujjawal :
I cant able to see your number if your issue is not resolved please let me know ur number or email id.
Hello All,
I faced same issue even i read for multiple site e.g. facebook, tiwtter and mouthshut, there are multiple compaint's against them.
I would like to request to all you of you have had similar experiences to mail me on below mail id with all details and take legal action against them.they will never stop and still they are fooling every one.
Please lets make group the teach them lesson.

Link my compaint
https://www.consumercomplaints.in/saraf-furniture-insarafcom-received-broken-sid...⇄

Email id
[protected]@gmail.com