[Resolved] Saraf Furniture / Insaraf.com — Defective bed

meenakshijas

from Panaji, Goa

Nov 3, 2016

Address: 403711

Website: www.insaraf.com

I had ordered Kuber Bed with box on 16/8/2016.Within 2 months its bedhead wood got cracks on it.I Made complaint on 7th October 2016 as they said with photographs and all the information they required. My complaint no. is 40535. I have made almost 10-15 calls to them. Every time i have got only one thing and that is fake assurance. Strict action should be taken against these guys.They are doing online fraud..I want either this bed should be replaced or my money should be given back to me.

+1 photos

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Dec 7, 2016

Complaint marked as Resolved

Saraf Furniture / Insaraf.com customer support has been notified about the posted complaint.

Verified Support

Nov 04, 2016

Saraf Furniture / Insaraf.com Customer Care's response Dear Customer, We apologize for your inconvenience. Will you be able to send an email for escalation to [protected]@insaraf.com with order number. We assure you of the effective and efficient resolution of your issue. Thanking you in advance.