SBSTC — Misbehaviour of sbstc staff

At Burdwan Nawabhat Bus stand on 5th Dec 2015 due to link failure advance booking was cancelled. I was there to avail 2.10 pm bus to karunamoyee. As usual booking staff was very reluctant to answer any query. After repeated request he said take yr seat in d bus ticket will be available there. At the bus contractor told me u can choose any seat. I hv seated and bus started. But at ullhas another bus stand of the Burdwan city one passenger with advance booking ticket forced me to leave the seat. 10-12 passengers experienced the same. Contractor and driver and caretaker or something else of the ullhas busy and behaved so rudely that we did some mistake by availing sbstc bus. They misguided me by giving false information and harrased me physically and mentally. It was bus no 2938 timing 2.10pm from Burdwan to karunamoyee