[Resolved] Sendmygift.com — Not received the product and refund

Urvashi Maheshwari

from Jaipur, Rajasthan

Feb 21, 2016

Address: 302015

Website: www.sendmygift.com

I ordered bouquet on 14th february 2016 from send my gift.
Before ordering I confirmed with the gaent they said yes the product will be deliverd today itself.
However my both the products weren't deliverd.
I conmtacted them next day, they do not respond to the queries of the customer.
I asked them to provide me the refund for my order they say they will provide the refund I'm waiting since a week but i've never received any mail in regards to it.
I never received the order confirmation mail, nor for the cancellation of the product mail.
I made the payment via PAYTM.
my order id are:[protected] and[protected].
I recieved payment confirmation mail via Paytm.
I asked them for the refund for more then 10 times on call but i've never recieved aNY RESPONSE.

Was this information helpful?

No (0)

Yes (0)

Complaint marked as Resolved

SendMyGift.com customer support has been notified about the posted complaint.

Related SendMyGift.com reviews

View all 760 SendMyGift.com Reviews

Comments

Urvashi Maheshwari

from Jaipur, Rajasthan

Feb 22, 2016

I already sent you the email 3 times. However you never responded your customers.
I had conversation with approximately 9-10 agents on call, on chat your agents leave.
You never responded.I never thought of such kind of things in my life.
Your cux service department says our boss said to provide cux refund asap with bonus points.
These are your bonus points. You are just making cux fool.
I just need my refund.