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SendMyGift.com Complaints & Reviews

www.sendmygift.com
3.3
Updated: Mar 1, 2017
Complaints 760
Resolved
493
Unresolved
267
Good! SendMyGift.com values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that SendMyGift.com step up their efforts to fully resolve all complaints 👍
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New option cbd : we collect cash from you & product never deliver?
0
Order# 145053876- cancellation issues
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Product not delivered - no response from customer care - fake website

SendMyGift.com reviews & complaints(760)

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T
Teenababu
from Coimbatore, Tamil Nadu
Mar 1, 2017
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Vendor payment pending

Address: 641011
Website: sendmygift.com

We are one of the vendor from Coimbatore who delivered cakes on behalf on sendmygift each and every time at once we the receive the order from them we used to deliver cakes on credit basis for them and from November 2016 onwards we have received payment for the cakes delivered and now the amount comes to Rs.15000/- and still its pending from the company.

They really cheat both customers and as well as vendors....
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V
Vikas Gajarwar
from Pune, Maharashtra
Jan 28, 2017
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Product not delivered also refund not given

Address: Chandrapur, Maharashtra, 442402
Website: www.sendmygift.com

I have ordered a combo gift on 05 Feb 2016 to be sent to Chandrapur (MS) which costs Rs.472. Payment was made by net banking. The product was not yet delivered. On this, I cancelled my order and requested a refund. Since February 2016. I have called there office and spoke to there executives for more then 10 times. Every time they assure me to send an email regarding it. But I have not received any email or refund till date. I want my money...
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S
Shubhi M
from Bhopal, Madhya Pradesh
Jan 1, 2017
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Diwali combo

Address: Bangalore Urban, Karnataka, 560102
Website: Sendmygift.com

I ordered a diwali combo on 11nov'15 to be sent to Delhi which costs Rs.400. Payment was made by card. The product was delivered by the end of next month. On this, I cancelled my order and requested a refund. Since December 2015 I have called there office and spoke to there executives for more then 10 times. Every time they assure me to send an email regarding it. But I have not received any email or refund till date. I want my money back...
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R
RAJESH RAMKRISHNA CHAVAN
from Bengaluru, Karnataka
Dec 5, 2016
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Dailypuja.com also wrapped up

Address: 56102

Looks like sendmygift and dailypooja are the same companies who ran away with people money. I had placed 5 months order on daily pooja in september and they ran away from mid october. They delivered the flowers for few days in September and then stopped delivering from mid October. They never picked up phones and responded to mails after that. Mentioning it here as their investors look to be same as sendmygift people. No wonder if both are...
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N
Nitin Amdare
from Pune, Maharashtra
Nov 29, 2016
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My order has not yet reached to person. Please return back our money immediately.

Address: 440009

I ordered rose bouquet on October 24th 2016 and the order no #[protected]. It was the occasion of my Wife's B'day, I kept on calling customer executive every next hour and he promised me that item is out for delivery and you will get within the given time i.e. 9.00pm but from that no delivery. I wonder, by seeing your tag line " delivering the emotion", I think it should be playing with emotions. Be honest, if you don't please don't promise...
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S
shahkar
from Bengaluru, Karnataka
Nov 25, 2016
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Order not yet deliver/ refund also not happend

Address: Bangalore, Karnataka, 560102
Website: www.sendmygift.com

Order #[protected]

Placed on october 27, 2016 4:17:51 pm ist

Sent so many email and calls but no one responded till date, see below is fake email id and phone numbers from sendmygift.com
Phone mobile: +91-[protected]
+91-[protected]
E-mail: [protected]@sendmygift.com

I have order on 27th october 2016. I have done payment as well but order not yet received. I tried calling several times...
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P
Pooja Parashuram
from Bengaluru, Karnataka
Nov 24, 2016
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Part of the order not delivered

Address: Bangalore, Karnataka
Website: www.sendmygift.com

Your order #[protected]

Placed on October 28, 2016 10:28:25 AM IST

ITEM IN YOUR ORDER QTY PRICE
LUSCIOUS CAKE & PERSONALIZED MUG COMBOSKU: SM-COM-105
Message On Cake
Happy B'Day Abhi !!!
Flavour
Pineapple
Image Upload
PhotoGrid_[protected].jpg 720 x 720 px.
Pincode
570026
Delivery Type
Standard Delivery09:00-21:00
Delivery Datebr...
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A
Anjali27jain
from Delhi, Delhi
Nov 22, 2016
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Order processing since one month

Address: Bangalore, Karnataka

I placed an order a month back and paid the amount as well but there is no update on the order yet.neither the item is delivered nor the refund is given.such a fake company.i read so many reviews now and i am thinking why cant we shut down this company.
i tried contacting the company too many times but none of there number is working, neither do they respons on the emails.i have received a mail from them that we have escalated your...
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M
mounikaj
from Delhi, Delhi
Nov 21, 2016
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Product did not received and no refund

Address: 522302
Website: www.sendmygift.com

I have placed an gift order #[protected] in www.sendmygift.com of about 1month back of ruppes 1162/-RS..they dint delivered any order and now website is not working and the site changed to mom&baby, ..i send so many mails but there is no responce..they have sent an reply once that they will contact me in 24 hours but 10 days over they dint contact me...and not responding to my mail..PLEASE HELP ME TO RECEIVE MY REFUND...
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R
Rinu Yodel
from Gurgaon, Haryana
Nov 18, 2016
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Fake company.. Money lost. Order #100018597

Address: Bangalore, Karnataka
Website: Send my gift.com

Fake people number is not working, i had placed the order on nov 10th amount is also credited but today was the delivery date but the item is not received.. What the hell. I am not bothered about the money let they die keeping our money but the promise what we made to receiver is broken.....
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H
harshi23
Nov 17, 2016
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Product not received even after paying

Address: 560054

Product not received, and not sensible enough to reply back for mails.
atleast refund can be done.

Chocolate Cake with Roses
Your order #[protected]

Placed on November 11, 2016 12:44:39 PM IST
SKU: FINUPD101

Pincode
560054
Delivery Type
Standard Delivery10:00-13:00
Delivery Date
14/11/2016

NOT RECEIVED PLEASE DO THE REFUND....
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Y
yadav.cbz
from Mumbai, Maharashtra
Nov 16, 2016
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Lost money, no update, no response, no ph nos are working

Address: 560102
Website: www.sendmygift.com

Hi, i am harish,
On oct 24th 2016, i have ordered an gift to be delivered, my order no[protected] cost is rs.654/-. They said with in 7 working days it will be delivered. I waited for 10 days there is no update on my order or any response form send my gift team.
I tried reaching their ph nos which is on website : mobile: +91-[protected] +91-[protected] (These nos are always switched off / they wont pick the call). Even i mailed...
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R
RaghavendraS001
from Delhi, Delhi
Nov 15, 2016
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Order not delivered and not responding over call as well as mail for order #100018571

Address: Bangalore, Karnataka, 560102
Website: sendmygift.com

For order number[protected], today is the delivery date they have not delivered. Payment is done one week before but still the order status is processing. They are not responding over phone or by mail. They have ruined all the surprise as well as the importance of the gift and how much it means to the sender as well as receiver. Atleast proper customer service should be provided. Because of it's brand name i thought o[censored]sing this service company...
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F
firefriend
from Bengaluru, Karnataka
Nov 9, 2016
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Order not yet received # 100018558

Address: 560093
Website: www.sendmygift.com

Order not yet received #[protected] Worst service I still not got my order. please refund my money back.

please let me know - can we go for Consumer court to get my money back with penalty amount?

Order not yet received #[protected] Worst service I still not got my order. please refund my money back.

please let me know - can we go for Consumer court to get my money back with penalty amount?...
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A
Aleena Ishtiyaque
Nov 9, 2016
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Failure of delivery

Address: Bangalore, Karnataka, 492001
Website: sendmygift.com

Complaint no : 1416843
item of rupees 948 was to be delivered midnight. no delivery was done, no response from customer service, ..worst site ever... was blocked for many days, no response, no help atall..

earlier was asking to change the delivery date or address but no response, then no delivery was don on the date .. sent severa males, called several times but no response, the contact no is either switched off or not...
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S
shahkar
from Bengaluru, Karnataka
Nov 8, 2016
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Not yet resolved/still waiting - fake promises done by smg

Address: Bangalore, Karnataka, 560102
Website: www.sendmygift.com

Your order #[protected]

Placed on october 27, 2016 4:17:51 pm ist

Sent so many email and calls but no one responded till date, see below is fake email id and phone numbers from sendmygift.com
Phone mobile: +91-[protected]
+91-[protected]
E-mail: [protected]@sendmygift.com

I have order on 27th october 2016. i have done payment as well but order not yet received. i tried calling several times...
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N
nikitadhama
from New Delhi, Delhi
Nov 8, 2016
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Non delivery of the order 100018259

Address: Bangalore, Karnataka, 201013
Website: Sendmygift

I paid for the midnight delivery of the order
And yet you guys didn't do it.
It was supposed to be delivered today.
Your website is also not functioning...
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R
Rashmi Badami
Nov 7, 2016
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Reg: order #100017695

Address: 560103
Website: sendmygift.com

I had placed an order and payment has been completed. Did not receive the order as mentioned nor did they process my refund. Kindly assist. They have been very careless in managing and now their website is also down. It isn't opening....
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S
Shruthi Somadatha Srinath
from Bengaluru, Karnataka
Nov 2, 2016
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Refund of amount for the cancelled order

Website: sendmygift.com

I have cancelled the order placed on 26th october 2016.
I have received a mail saying that the order has been cancelled.
But i have not yet received any details regarding the amount refund.
I`m mailing to [protected]@sendmygift.com and there is no response at all which is really very bad.
Please let me know i can get my amount refunded.
Even i`m trying to contact the people with who will support in live chat and...
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A
ashokaaru
from Chennai, Tamil Nadu
Nov 1, 2016
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No delivery and refund initiated for rs 1, 140.00

Address: 560102
Website: www.sendmygift.com

I have place an order on september 23 2016. my order id is[protected] and i have paid rs 1, 140.00. due to unforeseen circumstances i am cancel the product. i will send so many mail and inform to customer care peoples but please government should look into these kind of spam, they are really fraud people and they don't deserve to live freely. i have attached my billing info....
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