| Address: 110032 | | Website: www.sendmygift.com |
I placed an order of Rs. 249 to be delivered to my wife on 14th February (Order no:[protected]. The payment was immediately deducted from my credit card account but I did not receive any email notification for the order. I made at least half a dozen calls to Sendmygift on 14th Feb and they kept assuring me that I will receive my order before the day ends. I waited and the order never showed up
Since than I have made several calls to Sendmygift. One they don't have any records of the discussion they have with the customer so you end up repeating the entire conversation. I finally managed to get the call transferred to supervisor twice, and each time I was promised that they will refund the amount as well give an EGV of Rs. 1000 as compensation. However neither of the two ever happened.
This is my worst ever experience of poor customer service and these guys should be sued and barred from fooling the customers. Was this information helpful? | 
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