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Shadowfax Complaints & Reviews

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1.8
Updated: Nov 13, 2025
Complaints 1456
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436
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1020
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Shadowfax reviews & complaints page 3

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R
Rashmi G S
Jul 24, 2024
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Item not delivered SF1083032806NER

Hi,
I ordered something on NYKAA and Shadowfax is the delivery partner I guess and they have not been delivering my item at all. I called NYKAA, Shadowfax with no luck.
Nykaa now doesnt seem to refund my money.

Nykaa order ID: NYK[protected]
Tracking number for shadowfax : SF[protected]NER

Both vendors dont seem to help so I have logged a complaint on both NYKAA and Shadowfax....
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R
rajapandu
Jul 10, 2024
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I orderd an item from mesho and the package delivery date is on 10th july 2024 but when i tracked the package it says "we could not delivery your package" i think the mobile number you recieved and the mobile number i gave to mesho are different here is my tracking number SF[protected]FPL .
And i will also attach my screenshot of the mobile number i provided to the mesho cross verify it and my mobile number is [protected]
THANKYOU
Shadowfax customer support has been notified about the posted complaint.
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    K
    Kiriko
    Jun 29, 2024
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    Address: Patna

    My flipkart order was supposed to be delivered on 28/06/2024 by shadowfox. It is showing the order is out for delivery tho They never tried to call me or the alternate number still they're saying that it is a FAILED DELIVERY ATTEMPT. bruh are you serious you'all never tried to deliver my order and just faking it INSANE AF. I call the delivery guy and he's saying I don't have any parcel with my name. WHAT SHOULD I DO? it's a whole TRAUMA
    Shadowfax customer support has been notified about the posted complaint.
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      C
      CH Shloka
      Jun 14, 2024
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      Fake product delivered

      Address: Bangalore

      I did not order anything. I got a call from the Shadowfax delivery guy saying that he has a parcel which is on COD. I thought someone in my family ordered so I paid 537 Rs., as the sum was not very large. There was a piece of black cloth inside. They have all my details- name, phone number and address which made it look like that it was a legit delivery.

      I have been trying to reach out to Shadowfax since then and they have...
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      Z
      ZeenatS
      May 25, 2024
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      Today on the 24th of May 2024, My mother received a delivery from a courier stating that it was ordered by us. Even though my mother refused the courier person was adamant that the delivery was for us and that we had to pay 779 rupees irrespective. He was not willing to go away .
      Also because my mother was alone at home at that point of time and did not want to further argue, she paid for it.

      i read reviews over the internet and this company seems to be running a whole scam of sending people deliveries and getting money from them.
      Not sure if the 800 rupees is coming back but we need to make sure the company is shut down before it makes crores of rupees by scamming people
      Shadowfax customer support has been notified about the posted complaint.
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        R
        rdcm1985
        from Chennai, Tamil Nadu
        May 24, 2024
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        Package SF[protected]SYP reached Chennai 13th May, It’s 24th May, yet to be delivered despite repeated reminders. Why are Shadow fax even in the courier business ?
        +1 photos
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          A
          Abhirami Praveen
          May 16, 2024
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          Address: Shadowfax courier service

          Sir i'm ordered a product in May 1 when the time i'm make the order its says that the product should reach on me at May 11. But till this date (May 16) the product has not reached me. But by looking at the status it is known that the product reached your kollam office on 7 th may.
          AWB No : SF[protected]AJI and Phn No: [protected] please solve my problem. Immediately. I Need my product
          Shadowfax customer support has been notified about the posted complaint.
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            W
            Wolf95
            May 11, 2024
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            Delivery Guy asking for OTP for cancelation

            I haven't ordered any package and receiving delivery from shadowbox.

            While I asked delivery guy for cancelling it.he is asking for OTP.

            Can you please look into it...
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            R
            ranjana dev
            May 9, 2024
            May 10, 2024
            This thread was updated on May 10, 2024
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            Delivery boy is fraud

            Delivery boy said he can't deliver my parcel to to my adress
            he want cancel otp
            but he send me delivery otp
            by mistake I gave him otp
            and he cut my phone
            but I felt my mistake in 1 second
            I call back him he doesn't attend my call
            I do 10 15 time he didn't receive my call after this parcel show delivered
            .it's meesho parcel around 500 rupees prepaid I didn't get my parcel...
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            K
            khan72822@!
            Apr 20, 2024
            May 20, 2024
            This thread was updated on May 20, 2024
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            A product ordered from ajio reached near me on 18/04/24 even after theese days they are not delivering the product to me. After i decided to pickup the product directly from there facility but they are not connecting my call
            Shadowfax customer support has been notified about the posted complaint.
            Apr 20, 2024
            Updated by khan72822@!             The tracking id of the above said complaint is SF[protected]AJI
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              S
              Sayed Zakir
              Apr 9, 2024
              Apr 9, 2024
              This thread was updated on Apr 9, 2024
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              Address: Mumbai

              This is my first bad experience shadowfax courier service seems to be fake, since last 10 days there is no update, call is not showing, order is also not canceled, it has been 10 days since the courier service is not working.
              +1 photos
              Shadowfax customer support has been notified about the posted complaint.
              Apr 09, 2024
              Updated by Sayed Zakir               SF[protected]FPL
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                V
                vhpsrinivas9
                Apr 3, 2024
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                I am writing to bring to your attention an issue I encountered during a recent delivery experience. I believe it is essential to address this matter promptly to improve your services.

                During a delivery attempt from Shadowfax which I ordered from AJIO online store, the OTP (One-Time Password) for delivery didn't receive. Subsequently, the delivery executive asked my personal details to get it delivered, which I found concerning. As a customer, I expect a secure and efficient delivery process without compromising my privacy.

                I kindly request an investigation into this matter and appropriate corrective actions.
                Shadowfax customer support has been notified about the posted complaint.
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                  F
                  Fazil007
                  from Tirupati, Andhra Pradesh
                  Apr 3, 2024
                  Apr 3, 2024
                  This thread was updated on Apr 3, 2024
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                  Address: Tirupati

                  Please 😭 activate my id
                  +1 photos
                  Shadowfax customer support has been notified about the posted complaint.
                  Apr 03, 2024
                  Updated by Fazil007                   I have been suspended 😭
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                    K
                    kayrasri
                    from lucknow, Uttar Pradesh
                    Mar 28, 2024
                    May 20, 2024
                    This thread was updated on May 20, 2024
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                    Address: lucknow

                    Myself Kayra Srivastava placed an order from flipkart which was delived by shadowfax my order has been cancelled by shadowfax withitself without any prior information after and also i didn't refund my money through flipkart my shadowfax order id is-
                    1) SF[protected]FE
                    2) SF[protected]FE

                    pLEASE HELP ME AND PROVIDE MY ORDER AS SSON AS POSSIBLE .
                    I didn't cancel my order
                    please give it to me.
                    Shadowfax customer support has been notified about the posted complaint.
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                      A
                      anki5july
                      from Bengaluru, Karnataka
                      Mar 28, 2024
                      May 1, 2024
                      This thread was updated on May 1, 2024
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                      No return pickup but asking otp

                      Hi,
                      I have not placed any return pickup till now but getting call from ShadowFax number [protected] which is pressurising me to give an otp which they are sending. The person says that please give otp for return pickup and when I say that there is no return pickup then he says that ok, if you want to cancel the return then please provide cancellation otp which we have jist sent you. And they keep sending me otps and asks for it....
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                      hemantmittal78
                      Mar 27, 2024
                      Mar 27, 2024
                      This thread was updated on Mar 27, 2024
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                      Product reached at destination from 4 days..but delivery not completed

                      Product reached at destination from 4 days..but delivery not completed. Fake delivery attempts were made in tracking information...no calls and information by delivery agent to me.

                      Worst experience.
                      I need the items at the earliest. But this is disgusting....
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                      S
                      Sarathtttt
                      Mar 12, 2024
                      Mar 25, 2024
                      This thread was updated on Mar 25, 2024
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                      I had put a return and exchage request for two seperate items on AJIO. the pick up guy took the return and exchage product with him but he came to collect only return item. After inly i know that he come for return item. Now i need the item for exchange it is with him/shadowfax office. I cant reach them. Please give my product
                      Return id:RT[protected]
                      Date 07.03.2024
                      Shadowfax customer support has been notified about the posted complaint.
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                      Sir, Kindly Speed Up My Order TRACKING ID : SF[protected]FPL and Deliver it to me Today Itself as Quickly as Possible as it is Urgent

                      The pickup guy took the extra product that is not for pick up - Comment #4142473 - Image #0
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                      Sir, Kindly Speed Up My Order AWB NUMBER : SF[protected]FPL and Deliver it to me Today Itself as Quickly as Possible as it is Urgent

                      The pickup guy took the extra product that is not for pick up - Comment #4142591 - Image #0
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                        S
                        Srijan sha
                        Mar 7, 2024
                        Aug 29, 2024
                        This thread was updated on Aug 29, 2024
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                        Yesterday, i want to return my sandisk ultra 128GB micro sd card. Delivery boy didn't came to my doorstep.. I call him then he tell me he is 500m far from my house and he told me to come there and give the product. Then his behaviour is vey bad and rude. He didn't picked my product and its shows pickup unsuccessful as the product failed the quality check. Even glowroad verified the product and accepted it to return but delivery boy didn't take my product . Please pickup my product as soon as possible please tell your delivery boy to pickup my product. My order awb no. R[protected]AEP please pickup my product and refund my amount..
                        +1 photos
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                        Sir, Kindly Speed Up My Order AWB NUMBER : SF[protected]FPL and Deliver it to me Today Itself as Quickly as Possible as it is Urgent

                        I want to return my product sandisk Ultra micro sd card - Comment #4142474 - Image #0
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                          praveen6557
                          Mar 5, 2024
                          Aug 29, 2024
                          This thread was updated on Aug 29, 2024
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                          Sir, My Order AWB NUMBER : SF[protected]AEP is not Showing "Out for Delivery" even though the Shipment Has Reached the Nearest Location. So, Kindly Speed Up My Shipment and Deliver it to me Today Itself as Quickly as Possible as it is Urgent
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                            P
                            Pixies
                            Mar 3, 2024
                            Aug 29, 2024
                            This thread was updated on Aug 29, 2024
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                            Resolved

                            Fake attempt

                            Address: NEAR CHANDNI CHOWK

                            Fake delivery update by delivery boy, No call to customer before delivery
                            already written 2 alternate number in shipping slip how its possible ?
                            awb SF[protected]SIZ...
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