I am writing to bring to your attention an issue I encountered during a recent delivery experience. I believe it is essential to address this matter promptly to improve your services.
During a delivery attempt from Shadowfax which I ordered from AJIO online store, the OTP (One-Time Password) for delivery didn't receive. Subsequently, the delivery executive asked my personal details to get it delivered, which I found concerning. As a customer, I expect a secure and efficient delivery process without compromising my privacy.
I kindly request an investigation into this matter and appropriate corrective actions.
Shadowfax customer support has been notified about the posted complaint.