Shein — I am complaining about my parcel

Address: Ujan abhoynagar, Ujan abhoynagar near post office, West Tripura, Tripura, 799005

Website: Shein.in

Actualy iam having issues regarding my prepaid parcel. I was suppose to get my on 10th oct but it didnt deliver yet. They updated that it seems the customer was out of station whereas i was here in agartala and on that day i didnt even received any call from none of the courier man. I visited in office as well but they were so rude to me, they didnt response while i was asking to help me out for getting my parcel. Here is my tracking id [protected]. Kindly please take some strict action. I want exactly the same amount please return back my money and please keep on updating.