[Resolved] Shine.com — Cheating Service by Shine.com

[Resolved] Shine.com — Cheating Service by Shine.com

K Kingsley23 Jan 13, 2024 Mar 29, 2024 This thread was updated on Mar 29, 2024

I bought 2 services by Shine which I did not want in the first place but somehow they managed to force me into buying it. On Aug 1, I paid Rs.3197 for Application Highlighter and then on Aug 3, I paid Rs.5192 for Education verification totaling of a Rs.8389/- LOSS to me since no service has been given. Later I ask for refund and they say HT Media has no refund policy but they will exchange for some other service but nothing has been done till. Just recently I got another call to pay some 4K for another service, so they are continuing to CHEAT PEOPLE who are vulnerable and looking for job!. SHINE is a FRAUD company, do NOT fall for their scheming phone calls! Was this information helpful? No (0) Yes (0)
May 2, 2024 Complaint marked as Resolved Shine.com customer support has been notified about the posted complaint. Verified Support Mar 29, 2024 Shine.com Customer Care's response Dear Sir, We wanted to provide you with an update regarding your recent order. Unfortunately, our system is currently unable to track the status of your order using the information provided. To assist you further and ensure that we resolve this matter promptly, could you please share the registered details associated with your order? Please provide us with any relevant details such as order number, transaction ID, or any other information that could help us locate your order in our system. Once we have the necessary information, we will promptly investigate the status of your order and provide you with an update. Your satisfaction is our top priority, and we are committed to resolving this issue as quickly as possible. We apologize for any inconvenience this may have caused and appreciate your cooperation in providing the requested information. Thank you for your understanding and patience. Should you have any questions or concerns, please don't hesitate to contact us. Regards, Team Shine
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Shine.com Customer Care

from Noida, Uttar Pradesh

Jan 15, 2024

Verified Support

Dear Sir/Ma'am,

We would like to assist you in tracking your order. However, we have encountered a challenge in locating your order using your name alone. To ensure we can provide you with accurate and timely information, we kindly request that you share your registered details with us.

Regards,
Team Shine

Kingsley23's [Complaint's author] reply, Jan 15, 2024

My orders are : Order ID: CP480593 and Order ID: CP481034. My Profile info : Kingsley Fernandes
Project Manager It. Email ID thecoolknight@yahoo.com

Shine.com Customer Care

from Noida, Uttar Pradesh

Jan 15, 2024

Verified Support

Dear Sir,

Thank you for sharing the details.

Will arrange a call from the concerned team who will contact you and address your issues.

Regards,
Team Shine

Kingsley23

Jan 17, 2024

Your Shine agent just shared an email with an Alert to be safe from Fraudsters. But where is the compensation of my Rs.8389/- spent on Shine.com ??? Is that Alert shared meaning that you are the FRAUDSTER? Shine.com CHEATS & SCAMMERS!!!

Shine.com Customer Care

from Noida, Uttar Pradesh

Jan 18, 2024

Verified Support

Dear Sir,

We have already shared the concern with the service account manager, they are working on it.

Email has been already shared with you with all the details. Please look into it and revert.

Regards,
Team Shine