[Resolved] Shine.com — Fraud: Request for refund and cancellation of services

[Resolved] Shine.com — Fraud: Request for refund and cancellation of services

V Vamsi30 from Hyderabad, Telangana Apr 3, 2024 Jun 4, 2024 This thread was updated on Jun 4, 2024

Hi, Today on 3-Apr-2024 i recieved a call from Shine.com website and asked me if I'm looking for any job change or a domain change, I told him that I'm looking for a Job in some domain. He asked me to take the premium services in order to get a better opportunity. I took the premium service and I recieved a call from Shine portal and his name is Vicky Goel. He asked me to provide me some details like my Name, contact details, Mail-id, last CTC, company name, Designation and Updated CV for which I provided him with all the details. After verifying those Mr.Vicky Gal asked me to make the payment of Rs-3657 for Application Booster Package. After I did the payment, he asked me to pay Rs-6838 for Job Profile Verification Plus Package, which I paid the amount again he asked me to pay Rs-8495 for Education Verification Plus Package 2. With this I felt suspicious and asked me to provide in writing whether it is the Last payment or not. By this he gave me by Mail saying that "Dear Sir, Greetings of the Day!! NOTE:THESE ARE THE ONLY SHINE SUGGESTED SERVICES.AFTER THIS NO MORE PAYMENT FOR THE SAME SHINE SERVICES.THE PAYMENT PART WILL BE COMPLETED. 1 × Career Assessment Test with Expert Counselling Resume Writing With Cover jobs on the move Regards, Shine" Because of the above mail which was sent me on writing basis, even though I felt suspicious which I paid the amount. Again Mr.Goal asked me to pay for Rs-12849 and in response I asked why I should do the payment as it is clearly mentioned in the Mail stating that all the packages are included in it but in response he told me this is one time payment and the last payment you have to make. After making the payment he again asked me to the payment of Rs-19700 and I did it after speaking with his suprior and as per the Sr.Manager the last payment would be 19, 700 only. They are asking to make the payment of 24779 is for Jobs on the move for which I asked to refund all the payment as I dont have money to make any payment. Shine team is reluctantly telling me, they don't have refund policy. Please help me in getting my refund Was this information helpful? No (1) Yes (0)
Jul 5, 2024 Complaint marked as Resolved Shine.com customer support has been notified about the posted complaint. Verified Support Jun 04, 2024 Shine.com Customer Care's response Dear Sir/Ma'am, We wanted to provide you with an update regarding your recent order. Unfortunately, our system is currently unable to track the status of your order using the information provided. To assist you further and ensure that we resolve this matter promptly, could you please share the registered details associated with your order? Please provide us with any relevant details such as order number, transaction ID, or any other information that could help us locate your order in our system. Once we have the necessary information, we will promptly investigate the status of your order and provide you with an update. Your satisfaction is our top priority, and we are committed to resolving this issue as quickly as possible. We apologize for any inconvenience this may have caused and appreciate your cooperation in providing the requested information. Thank you for your understanding and patience. Should you have any questions or concerns, please don't hesitate to contact us. Regards, Team Shine
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