I got a call from shine.com on friday 13 sep/24. From agent and she asked to pay only 3675rs for full services and she told me that she will arrange call back from relation ship manager in 15 mins, but i got a call on monday 16/sep/24. From agent mr. Virender and she explained me the process and without my permission me generated 2 invoices to start the services around 20k. I believed and paid the same but later he is askinging me to pay another 18k to start the services and generated the invoice. When asked about why another 18k he said that if you want the services from shine.com then pay if not no services will start. Then i asked to connect his manager first he denied and later transferred the call to his team member mr. Singh and he is so rude on the call and said if you pay 18k then only services will start. If not no services will start when asked for refund he said there is no refund as you are not taking services from shine.com.
Shine team kindly refund the amount asap as you are not able to provide the services.
Your team is so rude with the customers like they behaveling like they are king.
I got call from shivani even she is also behaving in the same way as rm did.
As you are unable to provide the services then kindly refund the amount. Dont cheat the people. Was this information helpful? | 
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